what are steps to create WO via Standard agent
Hi, For learning sake i am trying to create a WO/Case after making use of Queue-For-Agent method from activity "CreateWOCallingAgent3" applies to class "CL:RIL-FW-RILFwApp-Work"
Queue-For-Agent-method is configured to call the agent1 and this agent calls activity which has addwork and commit steps
NOTE:i could seecreation of cases when directly creating "createworkpage" and calling addwork and commit insubsequent steps within thesameactivity, butnot ableto generate case using the queue-for-agent-method ...though system gets the qued message afterfirst try themessage goes to broken queue
attaching thedocument with steps defined in CreateWOCallingAgent3 , agent1 and agent activity