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Question

 Sethu Sankar (SethuS88)
Manheim
CLSA
Manheim
US
SethuS88 Member since 2015 38 posts
Manheim
Posted: Aug 26, 2020
Last activity: Aug 26, 2020
Posted: 26 Aug 2020 10:50 EDT
Last activity: 26 Aug 2020 15:22 EDT
Closed
Solved

Standard Agent periodicity

Hi,

We have a need to run a standard agent every 10 seconds. Surprisingly, when we set the periodicity to 10, it is overriding it as 30, however if it is above 30 seconds, it picks up the specified value.

Do we have to override any specific settings to pick up this schedule update?

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Lead System Architect

Posted: 4 years ago
Posted: 26 Aug 2020 11:11 EDT
Sree Kolati (kolas)
PEGA
Senior System Architect
Pegasystems Inc.
IN

Hi Sethu,

By default Minimum allowed wakeup time for all agents is 30 seconds.

So any value configured less than that will be over ridden by 30 sec.

If you need to change you can update prconfig with below values

<env name="agent/minimumwakeup" value="10"/>

Or you can create a DSS and update the value 

prconfig/agent/minimumwakeup/default 

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Accepted Solution

Posted: 4 years ago
Updated: 4 years ago
Posted: 26 Aug 2020 12:01 EDT
Updated: 26 Aug 2020 15:22 EDT
Sethu Sankar (SethuS88)
Manheim
CLSA
Manheim
US

Thanks! I just figured it out after checking the configuration settings reference guide

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