Question
Virtusa
IN
Last activity: 26 Feb 2024 10:18 EST
Web Controls Interrogations Issue in Robot Studio V21.1
I am not able to create any control on the payment page web page(Issue only). for rest pages i am able to interrogate the controls.
Tried to take restart to sudio and web application, but issues still persist.
Kind help would be appreciated!
Screen shot attached for your reference.
Accepted Solution
Updated: 26 Feb 2024 10:18 EST
Virtusa
IN
I was the Accepted Domain issue, Added the payment gateway domain to web adaptor property. Now its able to interrogate the controls on the payment page. Issues is resolved now. Thanks!
Pegasystems Inc.
US
@RumanB_310Are you able to interrogate another web page? Try interrogating something on pega.com for example. Does that work?
Updated: 15 Feb 2024 5:22 EST
Virtusa
IN
Yes. I am able to interrogate on the web pages right before the payment page. But once go head for payment page Robot Studio is not able identify the it as the web page and hence not able to create any controls for the same.
Please find the Screen shot for the Web page before the Payment web page to be automated for your reference.
Pegasystems Inc.
US
@RumanB_310 Interesting. I have seen some pages that have caused this issue before. I suggest opening a support request as we will likely need to get access to the page to do some investigation. Please let us know the INC number when you open it.
Accepted Solution
Updated: 26 Feb 2024 10:18 EST
Virtusa
IN
I was the Accepted Domain issue, Added the payment gateway domain to web adaptor property. Now its able to interrogate the controls on the payment page. Issues is resolved now. Thanks!