Issue in Installing Pega Robotics Studio V21.
Hello Team,
I'm facing issue in installing New pega robotics studio V21 in VDI(VM) Machine.
While installing, its rolling back while setup part it and gets uninstalled and studio setup gets failed. all prerequisite are installed. Only robotics Studio is getting failed. below is the attachment for the issue.
Request you to help in this issue or let me know if I'm missing something.
Regards,
Ruman B.
Pegasystems Inc.
US
@RumanB313 If you run the install from the command line you can log the results. To do so, start a command window as an administrator and navigate to the folder where the installer is. Then enter the following command:
PegaRobotStudioSetup.exe /l*V InstallLog.txt
Walk through the installer screens and when the install reaches the finish screen, it should allow you to open the log file. The log file should have some error messages near the bottom which will indicate the reason for the installer failing. If you feel comfortable with sharing the log here after you have reviewed, I will take a look as well.
Pegasystems Inc.
US
@RumanB32 , we want to make sure that we handle this situation better in our next Preview release. Have you had a chance to look at the install log?
Thanks!