Question
DKB Codefactory
DE
Last activity: 21 Feb 2024 8:34 EST
Validation for existense of any type of attachment
Hi folks!
Hope you can help me with this one:
When it comes to the finish of a assignment in our application, we need to check if there is either a lilnk or a document added to the case. As far as I discovered I can only chek on stage entry if a specific type of attachment is added to the case.
So... is there a way to check if any type atachment is added? And if so how?
Looking forward for your input and thanks in advance!
Daniel
Accepted Solution
Updated: 21 Feb 2024 8:34 EST
DKB Codefactory
DE
So if anyone finds this post afterwards I want to let you know my final solution:
There is a datapage called D_AttachmentList and adding the following to a validation rule you approve, that minimum one attachment is added to the current case, unless the tpye
D_AttachmentList[LinkRefFrom:.pzInsKey].pxResultCount<1
Pegasystems Inc.
CA
I would suggest adding Attachment Control during the case workflow which will help you to add attachments only for specific extensions (attached screenshot for your reference). This will help you to avoid the validation during the finish assignment because the users can attach only allowed extensions.
Please consider the below extension if you would like to handle it with the Attachment widget.
CallVirusCheck
Thanks,
Ramesh
Accepted Solution
Updated: 21 Feb 2024 8:34 EST
DKB Codefactory
DE
So if anyone finds this post afterwards I want to let you know my final solution:
There is a datapage called D_AttachmentList and adding the following to a validation rule you approve, that minimum one attachment is added to the current case, unless the tpye
D_AttachmentList[LinkRefFrom:.pzInsKey].pxResultCount<1