Using Adaptive model and decision strategy in a case
How do we use the decision strategy that has an adaptive model in a case in pega platform. Also, is it possible for a proposition to be a case?
I'm trying to make a case type where in based on the predictors, would offer an appropriate case as a proposition.
Pegasystems Inc.
NL
Hi Erick,
You can run a data flow that contains a strategy from an activity, see https://community.pega.com/sites/default/files/help_v83/procomhelpmain.htm#methods/dataflow-execute/dataflow-execute.htm
Are you using Pega Marketing? Your use case may be already supported there.
Regards,
Ivar
ACN
PH
Hi Ivar,
Just using the pega platform. I'll look into this as soon as I can. Thank you
EDIT: I was able to do it. I used data flows with strategy and based it from the Customer Desk case type on the DMSample application.
Decision Consultant Solutions
GB
You can execute a data flow from the activity as described in above comment.
In the dataflow, you can have a strategy as shape and you can run a activity from destination shape.
From that activity, you can create a case.