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Question

 Jacky Yap (yapj1)
Pegasystems Inc.
Sr. System Architect
Pegasystems Inc.
SG
yapj1 Member since 2015 32 posts
Pegasystems Inc.
Posted: Aug 15, 2017
Last activity: Aug 16, 2017
Posted: 15 Aug 2017 23:27 EDT
Last activity: 16 Aug 2017 15:27 EDT
Closed

Upgrading PRPC from 7.2.2 to 7.3 for Customer Service 7.2.2

Hi,

We are currently having PRPC 7.2.2 and CS 7.2.2. Can we upgrade PRPC 7.2.2 to 7.3 while keeping the CS 7.2.2?

I need to confirm that PRPC7.3 with CS 7.2.2 is a supported configuration.

Also, are any impact to the application?

Thanks and regards,

Jacky

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Installation and Deployment
Updates

Posted: 7 years ago
Posted: 16 Aug 2017 15:27 EDT
Nick Loving (NickLoving_GCS)
PEGA
Senior Principal Engineer, Technical Support
Pegasystems Inc.
US

We don't tend to test newer versions of Pega with existing frameworks. That said, it will probably work. If you decide to go this route, feel free to enter support requests for issues you encounter.

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