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Question

 Narender Lakshetty (NarenderL) AccentureServices Pvt ltd Technical Lead
AccentureServices Pvt ltd
IN
NarenderL Member since 2014 12 posts
AccentureServices Pvt ltd
Posted: Mar 5, 2016
Last activity: Mar 5, 2016
Posted: 5 Mar 2016 12:49 EST
Last activity: 5 Mar 2016 14:51 EST
Closed
Solved

Update Parent Case

Hi All,

Can anybody suggest me ,Whenever we are in child case context is there any other OOTB way to update Parent case properties other than opening a parent using refresh and lock ?

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Case Management

Accepted Solution

Posted: 8 years ago
Posted: 5 Mar 2016 14:51 EST
Phani Sahukaru (sahup1) Pegasystems Inc. Phani Sahukaru
Pegasystems Inc.
IN

would the smart shape 'Update a case' works for the use case?

  • pyID: .pxCoverInsKey
  • Data transform: Created in Parent class mapping child/current pyWorkPage property value to parent context.
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  • Phani Sahukaru SRAVYA Reddy K Róbert Bánkuti Chellangi Madhuri Jayalakshmi Jayaprakash and 2 More

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