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Question

 Mandaris Moore (Mandaris)
State of California - Franchise Tax Board

State of California - Franchise Tax Board
US
Mandaris Member since 2019 14 posts
State of California - Franchise Tax Board
Posted: Nov 5, 2019
Last activity: Nov 6, 2019
Posted: 5 Nov 2019 18:27 EST
Last activity: 6 Nov 2019 13:56 EST
Closed

Update all the Property-Ref after a migration

We currently have an application that passes information between a parent and child case.

We copy over a datapage to the child case and then use property-ref to quickly get values.

After a deployment, the values in some child cases wasn't showing up. In order to get it to show, we have to go into each individual case and do a save. This is not

Is there a way to update all the places that Property-Ref is used?

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Data Integration

Posted: 5 years ago
Posted: 6 Nov 2019 2:54 EST
Marc Lasserre (MarcLasserre_GCS)
PEGA
Technical Account Manager
Pegasystems Inc.
FR

Hello, 

What do you mean by all the places? In your configuration? I don't think you should do that. You said the issue was only with few child cases. Did you managed to get any differences between working and not working ones? 

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Posted: 5 years ago
Posted: 6 Nov 2019 11:33 EST
Mandaris Moore (Mandaris)
State of California - Franchise Tax Board

State of California - Franchise Tax Board
US

What I refer to as being all the places, is the individual child cases.

I've seen more than 50 cases that show this behavior after our deployment.

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Posted: 5 years ago
Posted: 6 Nov 2019 11:55 EST
Marc Lasserre (MarcLasserre_GCS)
PEGA
Technical Account Manager
Pegasystems Inc.
FR

Could you work with an activity to list all your child cases and resave them all with a couple of steps like 

Obj-Open-By-Handle

Obj-Save

Commit

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