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 Mohammad Gouse Shaik (MohammadS4753) Services Australia Development Expert
Services Australia
AU
MohammadS4753 Member since 2013 50 posts
Services Australia
Posted: August 14, 2017
Last activity: September 6, 2017
Posted: 14 Aug 2017 3:40 EDT
Last activity: 6 Sep 2017 0:46 EDT
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Unable to view case stages and assignments list from a Case in review harness using Custom Mobile application

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Hi,

I am Unable to view case stages and assignments list from a Case in review harness using iOS Custom Mobile application. the application is offline enabled, but opening the case in online. Any suggestion?

Mobile
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Posted: 5 years ago
Posted: 14 Aug 2017 5:25 EDT
Swarnendu Mukherjee (SwarnenduM) Infosys Swarnendu Mukherjee
Infosys
AU

Hi,

Pega hides those layouts for mobile device by using the WHEN rule pyIsMobilePhone (for example). If you check the individual section enabling Live UI inspector then you can see the use of WHEN rules to hide layouts for mobile devices by checking the agent mode.
Posted: 5 years ago
Posted: 14 Aug 2017 7:08 EDT
Mohammad Gouse Shaik (MohammadS4753) Services Australia Development Expert
Services Australia
AU

Yes, I saw that. But, I am looking for any alternate provided by Pega to show these on Mobile.

Accepted Solution

Posted: 4 years ago
Posted: 6 Sep 2017 0:46 EDT
Mohammad Gouse Shaik (MohammadS4753) Services Australia Development Expert
Services Australia
AU

Hi,

I have raised Service Request and got to know that this is not supported in Offline enabled mobile applications and it is a product limitation.

 

Thanks,

Mohammad Gouse

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