Question
Virtusa
Virtusa
IN
Virtusa
Posted: 5 days 14 hours ago
Last activity: 8 hours 20 minutes ago
Last activity: 30 Dec 2025 8:49 EST
Unable to use associated data source in engagement policy
Hi , I have a data model "score" this is added as a embeeded prop to "customer" model. while i m trying to use it in engagement policy i cant see the score property to use. i have made it as relavent and also added associated categories as well. Please let me know if i m missing something.
Posted: 6 hours ago
PEGA
Pegasystems Inc.
IN
@Yasvanth Tanuku Have you tried logging off and logging back in. The Relevant records are often cached and need a re-login for them to be refreshed.
Posted: 3 hours ago
Virtusa
Virtusa
IN
Hi @RaghuShankhawaram, yeah I tried doing it multiple times but issue is not resolved. Also after association I see single page type property got created in customer model. I expect it should be list type right?