Proposition fields not apprearing in engagement policy,
Hi
I wanted to write an eligibility rule where i wanted to check the value of a property present in proposition with the value coming via request from an inbound channel.
I created the the property in Strategy result class and associated value for each offer.
However,when i am trying to write an engagement rule(Eligibility rule) I select Strategy result in the first drop down and then i am unable to see the new property i have created.Only a fixed list of property is showing.
1. Can you tell me the reason
2. Also is it possible to write the condition in the engagement policy to refer like primary.containerpayload.property to match the proposition data with request data?
Victor
Pegasystems Inc.
IN
Hi Victor,
1. You will need to mark the proposition property as a relevant record for the SR class to show up in the engagement poliy condition builder.
2. Yes you should be able to refer to containerpayload.property and compare with the propostion data