Question
Cognizant Technology Solutions India PVT Ltd
IN
Last activity: 13 Apr 2022 13:31 EDT
Unable to switch back to dev studio
Hi,
I had updated the portal in my developer operator ID's accessgroup to UserPortal in the pega community edition and I am stuck. I am not sure how to find my way back to dev studio. Any help of any kind is appreciated
Regards,
Xavier
Accepted Solution
Updated: 13 Apr 2022 13:31 EDT
Pegasystems Inc.
GB
@XavierD2 according to the Pega Platform: Community Edition page you should be able to contact that team directly.
Q: Who can I contact if I need support for my Community Edition trial? A: Send an email to [email protected] with any questions you have.
That is probably your best bet.
Pegasystems Inc.
GB
@XavierD2 this question has been asked in the past for various scenarios.
what if all the developer accessgroup got deleted by mistake
How to Designate a default access group to operator through activity
Change the default access group when operator has no access groups associated
Change default access group outside Designer Studio?
Change default access group or update/delete skill of an operator outside designer studio
Granting portal access to an access group
Updating default access group of all operators
Do you have another Administrator who could change your Access Group definition for you?
Cognizant Technology Solutions India PVT Ltd
IN
Thank you for your response. But I don't have any other administrator who can reset the access group definition for me, since this was in the community trial edition.
Pegasystems Inc.
US
@XavierD2 Hi Xavier, There is no way to switch to Dev Studio from the User Portal. Log in as a user with access to Dev Studio, then change the default portal back to Developer.
Cognizant Technology Solutions India PVT Ltd
IN
Hi Eddie,
The fact being, I am not aware of any such user (and its credentials) who have access to Dev Studio since it was a community trial edition. Could you help me out with any such user?
Accepted Solution
Updated: 13 Apr 2022 13:31 EDT
Pegasystems Inc.
GB
@XavierD2 according to the Pega Platform: Community Edition page you should be able to contact that team directly.
Q: Who can I contact if I need support for my Community Edition trial? A: Send an email to [email protected] with any questions you have.
That is probably your best bet.