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Question

 Sutharsan Sanmuharasa (Sutharsan)
ATIT
Senior System Architect
ATIT
SA
Sutharsan Member since 2021 22 posts
ATIT
Posted: Dec 26, 2021
Last activity: Jun 28, 2022
Posted: 26 Dec 2021 23:27 EST
Last activity: 28 Jun 2022 16:25 EDT
Closed
Solved

Unable to switch to the App Studio

Hi,  Unable to switch to the App Studio After upgrading CRM application to 8.6 from 7.4. It redirect to the case manager portal.

 

***Edited by Moderator Marissa to added Capability tags***
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Pega Customer Service 8.6
Dev/Designer Studio
App Studio
Financial Services
Senior System Architect

Posted: 2 years ago
Posted: 27 Dec 2021 2:09 EST
Sutharsan Sanmuharasa (Sutharsan)
ATIT
Senior System Architect
ATIT
SA

Hi @GunaSekaran_B, Portal is already in the list and I am able to see App Studio in the switch studio list as below, when I select the App Studio it goes to the Manager Portal. 

 

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Accepted Solution

Posted: 2 years ago
Updated: 2 years ago
Posted: 6 Apr 2022 8:37 EDT
Updated: 28 Jun 2022 16:25 EDT
Debasis Samanta (DSamanta)
Accenture
Lead System Architect
Accenture
IN

@Sutharsan Add following roles in AG and try

1. CS:ExpressUser

2. CS:ExpressMgrTools

 

Thanks

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