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Question

 Kiran Kumar Makunuru (KiranKumarM7358)
Wipro Ltd

Wipro Ltd
AU
KiranKumarM7358 Member since 2020 11 posts
Wipro Ltd
Posted: Feb 24, 2020
Last activity: Feb 25, 2020
Posted: 24 Feb 2020 19:09 EST
Last activity: 25 Feb 2020 8:30 EST
Closed

Unable to start CRM.exe

Hi

I am using Windows10 version 1909 with Pega Robotic Studio 8.0.2014.0.

I am getting the attached error when try to run window CRM.exe application 

I referred previous links on the same issue posted few months back and the solution proposed was to downgrade the windows version. Is there a better solution now or the solution is still the same (that is, downgrade the windows version).

Thanks

Unable to start CRM.exe error

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Pega Robotic Automation 8.0
Robotic Process Automation
Government
Lead System Architect

Posted: 5 years ago
Posted: 25 Feb 2020 8:30 EST
Thomas Sasnett (ThomasSasnett)
MOD
Lead Robotics Architect
Pegasystems Inc.
US

That was probably proposed because they couldn't update their Runtime version. I would suggest getting the latest version of Runtime. Any recent version will support Windows 1909.

https://community.pega.com/knowledgebase/articles/pega-rpa/robotic-automation-cumulative-build-notes

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