Unable to run the existing casetypes in KYC for FS framework
Hi,
I have installed the KYC for FS framework and created the created new application.
When i tried to run the existing case type (New Business) am getting error message as
"There has been issue; please consult your system administrator"
status:fail
Node: No ID available
Error Log:
Hi,
I have installed the KYC for FS framework and created the created new application.
When i tried to run the existing case type (New Business) am getting error message as
"There has been issue; please consult your system administrator"
status:fail
Node: No ID available
Error Log:
Caused by: com.pega.pegarules.pub.generator.RuleNotFoundException: Failed to find a 'RULE-OBJ-MODEL' with the name 'SYNCHRONIZERISK' that applies to 'PegaKYCFS-Data-Customer'; no rules with this name were found in the rulebase.
at com.pega.pegarules.generation.internal.vtable.ruleres.VirtualTableResolverImpl.checkCandidateList(VirtualTableResolverImpl.java:713) ~[prprivate.jar:?]
at com.pega.pegarules.generation.internal.vtable.ruleres.VirtualTableResolverImpl.resolveModel(VirtualTableResolverImpl.java:194) ~[prprivate.jar:?]
at com.pega.platform.executionengine.vtable.internal.VirtualTableNoChangeImpl.resolveModel(VirtualTableNoChangeImpl.java:386) ~[execution-engine.jar:?]
at com.pega.pegarules.generation.internal.PRGenProviderImpl.getModels(PRGenProviderImpl.java:615) ~[prprivate.jar:?]
at com.pega.pegarules.session.internal.mgmt.Executable.gatherModelsToExecuteFromAncestors(Executable.java:4495) ~[prprivate.jar:?]
at com.pega.pegarules.session.internal.mgmt.Executable.applyModel(Executable.java:4422) ~[prprivate.jar:?]
at com.pegarules.generated.activity.ra_action_updateriskrating_f3bc77d037b5a728d79522fd84028c11.step5_circum0(ra_action_updateriskrating_f3bc77d037b5a728d79522fd84028c11.java:505) ~[?:?]
at com.pegarules.generated.activity.ra_action_updateriskrating_f3bc77d037b5a728d79522fd84028c11.perform(ra_action_updateriskrating_f3bc77d037b5a728d79522fd84028c11.java:145) ~[?:?]
at com.pega.pegarules.session.internal.mgmt.Executable.doActivity(Executable.java:3556) ~[prprivate.jar:?]
at com.pegarules.generated.onchange.ra_action_riskrating_55357cd9a16e84cb4776f1bcf6dcfe4f.perform(ra_action_riskrating_55357cd9a16e84cb4776f1bcf6dcfe4f.java:90) ~[?:?]
at com.pega.pegarules.session.internal.mgmt.Executable.doAction(Executable.java:3358) ~[prprivate.jar:?]
at com.pega.pegarules.exec.internal.declare.infengine.ChainingEngineUtilImpl.runActivity(ChainingEngineUtilImpl.java:227) ~[prprivate.jar:?]
at com.pega.pegarules.exec.internal.declare.infengine.ChainingEngine.processVariableChanges(ChainingEngine.java:936) ~[prprivate.jar:?]
at com.pega.pegarules.exec.internal.declare.infengine.ChainingEngine.forceFeedProcessVariableChanges(ChainingEngine.java:522) ~[prprivate.jar:?]
at com.pega.pegarules.exec.internal.declare.infengine.InferenceEngineImpl.invokeForwardChaining(InferenceEngineImpl.java:590) ~[prprivate.jar:?]
at com.pega.pegarules.exec.internal.declare.infengine.InferenceEngineImpl.forwardChain(InferenceEngineImpl.java:635) ~[prprivate.jar:?]
at com.pega.pegarules.exec.internal.declare.infengine.InfEngUtilsImpl.forwardChain(InfEngUtilsImpl.java:875) ~[prprivate.jar:?]
at com.pega.pegarules.exec.internal.declare.infengine.InfEngUtilsImpl.forwardChain(InfEngUtilsImpl.java:904) ~[prprivate.jar:?]
at com.pegarules.generated.activity.ra_action_createworkpage_abde05f9dc13ac4306e3b3aec393ea01.step10_circum0(ra_action_createworkpage_abde05f9dc13ac4306e3b3aec393ea01.java:1132) ~[?:?]
at com.pegarules.generated.activity.ra_action_createworkpage_abde05f9dc13ac4306e3b3aec393ea01.perform(ra_action_createworkpage_abde05f9dc13ac4306e3b3aec393ea01.java:227) ~[?:?]
at com.pega.pegarules.session.internal.mgmt.Executable.doActivity(Executable.java:3556) ~[prprivate.jar:?]
at com.pega.pegarules.session.internal.mgmt.Executable.invokeActivity(Executable.java:10878) ~[prprivate.jar:?]
at com.pegarules.generated.activity.ra_action_new_28401dff1847bd831fb8b6f0d75e22b5.step7_circum0(ra_action_new_28401dff1847bd831fb8b6f0d75e22b5.java:771) ~[?:?]
at com.pegarules.generated.activity.ra_action_new_28401dff1847bd831fb8b6f0d75e22b5.perform(ra_action_new_28401dff1847bd831fb8b6f0d75e22b5.java:185) ~[?:?]
at com.pega.pegarules.session.internal.mgmt.Executable.doActivity(Executable.java:3556) ~[prprivate.jar:?]
at com.pega.pegarules.session.internal.mgmt.Executable.invokeActivity(Executable.java:10878) ~[prprivate.jar:?]
at com.pegarules.generated.activity.ra_action_newfromflow_f682e2e4bbda1b30bc555e27d643254b.step5_circum0(ra_action_newfromflow_f682e2e4bbda1b30bc555e27d643254b.java:455) ~[?:?]
at com.pegarules.generated.activity.ra_action_newfromflow_f682e2e4bbda1b30bc555e27d643254b.perform(ra_action_newfromflow_f682e2e4bbda1b30bc555e27d643254b.java:145) ~[?:?]
at com.pega.pegarules.session.internal.mgmt.Executable.doActivity(Executable.java:3556) ~[prprivate.jar:?]
at com.pegarules.generated.activity.ra_action_douiaction_a7b6ab31bc7fa6bd75de49764b59ee70.step27_circum0(ra_action_douiaction_a7b6ab31bc7fa6bd75de49764b59ee70.java:2802) ~[?:?]
at com.pegarules.generated.activity.ra_action_douiaction_a7b6ab31bc7fa6bd75de49764b59ee70.perform(ra_action_douiaction_a7b6ab31bc7fa6bd75de49764b59ee70.java:513) ~[?:?]
at com.pega.pegarules.session.internal.mgmt.Executable.doActivity(Executable.java:3556) ~[prprivate.jar:?]
at com.pega.pegarules.session.internal.mgmt.base.ThreadRunner.runActivitiesAlt(ThreadRunner.java:646) ~[prprivate.jar:?]
... 51 more
Please help me resolve this issue
***Edited by Moderator Marissa to update platform capability tags****
Pegasystems Inc.
US
Can you let us know the versions of KYC for FS framework and the Platform version?
Based on the error log, system could not find a 'RULE-OBJ-MODEL' with the name 'SYNCHRONIZERISK' that applies to 'PegaKYCFS-Data-Customer';
Can you let us know the versions of KYC for FS framework and the Platform version?
Based on the error log, system could not find a 'RULE-OBJ-MODEL' with the name 'SYNCHRONIZERISK' that applies to 'PegaKYCFS-Data-Customer';
On my KYCFS 7.4 system, I searched the rule "SynchronizeRiskProfile" for you. I don't see it as "RULE-OBJ-MODEL" under 'PegaKYCFS-Data-Customer'.
So, it's better for you to collect the tracer log and check why you get the error when you run the existing case type (New Business) .
Pegasystems Inc.
IN
The KYC 8.2 couldn't be supported on FSIF 8.1. Please install the Foundation for Financial services - 8.2 for the KYC 8.2 to avoid the blue-screen error issue.