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Question

 Vinit Chaudhari (CTSVINIT)
Cognizant

Cognizant
US
CTSVINIT Member since 2015 5 posts
Cognizant
Posted: May 10, 2023
Last activity: May 11, 2023
Posted: 10 May 2023 2:49 EDT
Last activity: 11 May 2023 5:46 EDT
Closed

Unable to run CDHSetup Wizard

Hi,

I am running CDHSetup wizard but it always fails on the second step. Please see the error below. I dont see much information in logs. Any idea what could be causing this issue?

Error

 

***Edited by Moderator: Pooja Gadige to add capability tags***
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Pega Customer Decision Hub 8.8
Decision Management
Installation and Deployment

Posted: 1 year ago
Updated: 1 year ago
Posted: 11 May 2023 5:07 EDT
Updated: 11 May 2023 5:46 EDT
Yashwanth Sajja (yashs)
PEGA
Software Engineer, 1:1 Operations & Insights
Pegasystems Inc.
IN

@CTSVINIT  Can you confirm if ExternalMKTData connection is successful. If connection is proper and still it fails, please provide information for the below queries:

  1. Can you let us know the version of the application you are using along with the failure message (by clicking on the fail status).
  2. Which org name are you using for this setup?
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