@SrikarB16590481

If you are unable to save changes in Next-Best-Action Designer in Pega, there may be a few possible causes. Here are some troubleshooting steps you can try:

1. Check for validation errors: If there are validation errors in your Next-Best-Action configuration, Pega will not allow you to save the changes. Look for red error messages in the designer and resolve them before attempting to save.

2. Check for unsaved changes: It is possible that you have made changes to the configuration but did not explicitly save them before attempting to close the designer. Look for the "Save" button in the designer and click it to save any unsaved changes.

3. Check for concurrent edits: If another user is editing the same Next-Best-Action configuration at the same time, Pega may prevent you from saving your changes to avoid conflicts. Wait for the other user to finish their edits or coordinate with them to avoid overlapping edits.

4. Check for insufficient permissions: If you do not have the necessary permissions to edit the Next-Best-Action configuration, Pega will not allow you to save changes. Check with your system administrator to ensure that you have the required privileges.

5. Clear browser cache: Sometimes browser cache can interfere with saving changes. Clear your browser cache and try saving changes again.

If none of the above steps resolve the issue, you may need to contact Pega support for further assistance.