Question


Carelon Global Solutions
IN
Last activity: 27 Nov 2016 3:24 EST
unable to login to PEGA designer studio with default credentials
Hi All,
I have installed Pega 7.1.7 on Oracle 12c db and weblogic 12c application server.
Java-jdk1.7.0_45.
When I try to login to PEGA designer studio with default id/pwd i.e [email protected] I am getting below error.
Please help me out.
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Pegasystems Inc.
IN
Hi,
Could you please attach the complete logs when tried to log-in ?
Can you verify if any modifications have been done on pr_operators table in DB ?


Carelon Global Solutions
IN
Hi Shashidhar,
Please find the log below.
Looks like PR_OPERATORs table was updated. Actually alredy sepup was there earlier and later DB server decommissioned. so new db server created and installed PEGA.
I can see few users created in PR_OPERATORS table same as Dev DB users.
How to resolve this issue.
v 23 10:14:15 AST 2016 Total memory: 2,595,749,888 Free memory: 2,010,058,472 Requestor Count: 10 Shared Pages memory usage: 0%
2016-11-23 10:22:57,343 [fault (self-tuning)'] [ STANDARD] [ ] [ PegaRULES:07.10] ( internal.access.DatabaseImpl) ERROR xxxxx.xx.xx.co
m|10.xx.xx.xx - Encountered problem when performing a Commit
Hi Shashidhar,
Please find the log below.
Looks like PR_OPERATORs table was updated. Actually alredy sepup was there earlier and later DB server decommissioned. so new db server created and installed PEGA.
I can see few users created in PR_OPERATORS table same as Dev DB users.
How to resolve this issue.
v 23 10:14:15 AST 2016 Total memory: 2,595,749,888 Free memory: 2,010,058,472 Requestor Count: 10 Shared Pages memory usage: 0%
2016-11-23 10:22:57,343 [fault (self-tuning)'] [ STANDARD] [ ] [ PegaRULES:07.10] ( internal.access.DatabaseImpl) ERROR xxxxx.xx.xx.co
m|10.xx.xx.xx - Encountered problem when performing a Commit
com.pega.pegarules.pub.PRRuntimeException: Encountered database exception when preprocessing deferred operations <update instance DATA-ADMIN-OPERATOR-ID Proprietary information hidden not only if new>. Error occurred while executing forward chaining on page '', using rule: {pyClassName=@baseclass, pxObjClass=Rule-Declare-Expressions, pyTargetProperty=.pxRuleOpenedInPopUp, pyPageContext=}
at com.pega.pegarules.data.internal.access.DatabaseImpl.preprocessInstancesBeforeCriticalCommitSection(DatabaseImpl.java:3135)
at com.pega.pegarules.data.internal.access.DatabaseImpl.attemptToProcessUpdates(DatabaseImpl.java:2608)
at com.pega.pegarules.data.internal.access.DatabaseImpl.processUpdates(DatabaseImpl.java:2288)
at com.pega.pegarules.data.internal.access.Saver.save(Saver.java:663)
at com.pega.pegarules.data.internal.access.DatabaseImpl.save(DatabaseImpl.java:4930)
at com.pega.pegarules.data.internal.access.DatabaseImpl.save(DatabaseImpl.java:4916)
at com.pega.pegarules.data.internal.access.DatabaseImpl.save(DatabaseImpl.java:4908)
at com.pega.pegarules.session.internal.mgmt.authentication.Authentication.initializeUser(Authentication.java:1850)
at com.pega.pegarules.session.internal.mgmt.authentication.Authentication.initializeUser(Authentication.java:1772)
at com.pega.pegarules.session.internal.mgmt.authentication.Authentication.doAuthentication(Authentication.java:520)
at com.pega.pegarules.session.internal.engineinterface.service.HttpAPI.handleAuthentication(HttpAPI.java:2168)
at com.pega.pegarules.session.external.engineinterface.service.EngineAPI.activityExecutionProlog(EngineAPI.java:547)
at com.pega.pegarules.session.external.engineinterface.service.EngineAPI.processRequestInner(EngineAPI.java:382)
at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:57)
at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43)
at java.lang.reflect.Method.invoke(Method.java:606)
at com.pega.pegarules.session.internal.PRSessionProviderImpl.performTargetActionWithLock(PRSessionProviderImpl.java:1188)
at com.pega.pegarules.session.internal.PRSessionProviderImpl.doWithRequestorLocked(PRSessionProviderImpl.java:926)
at com.pega.pegarules.session.internal.PRSessionProviderImpl.doWithRequestorLocked(PRSessionProviderImpl.java:811)
at com.pega.pegarules.session.external.engineinterface.service.EngineAPI.processRequest(EngineAPI.java:330)
at com.pega.pegarules.session.internal.engineinterface.service.HttpAPI.invoke(HttpAPI.java:839)
at com.pega.pegarules.session.internal.engineinterface.etier.impl.EngineImpl._invokeEngine_privact(EngineImpl.java:315)
at com.pega.pegarules.session.internal.engineinterface.etier.impl.EngineImpl.invokeEngine(EngineImpl.java:263)
at com.pega.pegarules.session.internal.engineinterface.etier.impl.EngineImpl.invokeEngine(EngineImpl.java:240)
at com.pega.pegarules.priv.context.JNDIEnvironment.invokeEngineInner(JNDIEnvironment.java:278)
at com.pega.pegarules.priv.context.JNDIEnvironment.invokeEngine(JNDIEnvironment.java:223)
at com.pega.pegarules.web.impl.WebStandardImpl.makeEtierRequest(WebStandardImpl.java:485)
at com.pega.pegarules.web.impl.WebStandardImpl.doPost(WebStandardImpl.java:290)
at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:57)
at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43)
at java.lang.reflect.Method.invoke(Method.java:606)
at com.pega.pegarules.internal.bootstrap.PRBootstrap.invokeMethod(PRBootstrap.java:338)
at com.pega.pegarules.internal.bootstrap.PRBootstrap.invokeMethodPropagatingThrowable(PRBootstrap.java:379)
at com.pega.pegarules.boot.internal.extbridge.AppServerBridgeToPega.invokeMethodPropagatingThrowable(AppServerBridgeToPega.java:216)
at com.pega.pegarules.boot.internal.extbridge.AppServerBridgeToPega.invokeMethod(AppServerBridgeToPega.java:265)
at com.pega.pegarules.internal.web.servlet.WebStandardBoot.doPost(WebStandardBoot.java:118)
at javax.servlet.http.HttpServlet.service(HttpServlet.java:751)
at javax.servlet.http.HttpServlet.service(HttpServlet.java:844)
at weblogic.servlet.internal.StubSecurityHelper$ServletServiceAction.run(StubSecurityHelper.java:280)
at weblogic.servlet.internal.StubSecurityHelper$ServletServiceAction.run(StubSecurityHelper.java:254)
at weblogic.servlet.internal.StubSecurityHelper.invokeServlet(StubSecurityHelper.java:136)
at weblogic.servlet.internal.ServletStubImpl.execute(ServletStubImpl.java:341)
at weblogic.servlet.internal.ServletStubImpl.execute(ServletStubImpl.java:238)
at weblogic.servlet.internal.WebAppServletContext$ServletInvocationAction.wrapRun(WebAppServletContext.java:3363)
at weblogic.servlet.internal.WebAppServletContext$ServletInvocationAction.run(WebAppServletContext.java:3333)
at weblogic.security.acl.internal.AuthenticatedSubject.doAs(AuthenticatedSubject.java:321)
at weblogic.security.service.SecurityManager.runAs(SecurityManager.java:120)
at weblogic.servlet.provider.WlsSubjectHandle.run(WlsSubjectHandle.java:57)
at weblogic.servlet.internal.WebAppServletContext.doSecuredExecute(WebAppServletContext.java:2220)
at weblogic.servlet.internal.WebAppServletContext.securedExecute(WebAppServletContext.java:2146)
at weblogic.servlet.internal.WebAppServletContext.execute(WebAppServletContext.java:2124)
at weblogic.servlet.internal.ServletRequestImpl.run(ServletRequestImpl.java:1564)
at weblogic.servlet.provider.ContainerSupportProviderImpl$WlsRequestExecutor.run(ContainerSupportProviderImpl.java:254)
at weblogic.work.ExecuteThread.execute(ExecuteThread.java:295)
at weblogic.work.ExecuteThread.run(ExecuteThread.java:254)
Caused by: com.pega.pegarules.pub.PRRuntimeException: Error occurred while executing forward chaining on page '', using rule: {pyClassName=@baseclass, pxObjClass=Rule-Declare-Expressions, pyTargetProperty=.pxRuleOpenedInPopUp, pyPageContext=}
at com.pega.pegarules.exec.internal.declare.infengine.ChainingEngineUtilImpl.runActivity(ChainingEngineUtilImpl.java:260)
at com.pega.pegarules.exec.internal.declare.infengine.ChainingEngineUtilImpl.executeBackwardChainingRule(ChainingEngineUtilImpl.java:393)
at com.pega.pegarules.exec.internal.declare.infengine.ChainingEngine.deriveGoalValue(ChainingEngine.java:491)
at com.pega.pegarules.exec.internal.declare.infengine.ChainingEngine.forceFeedDeriveGoalValue(ChainingEngine.java:401)
at com.pega.pegarules.exec.internal.declare.infengine.InferenceEngineImpl.seekGoalValue(InferenceEngineImpl.java:524)
at com.pega.pegarules.data.internal.clipboard.ClipboardPropertyBase.seekValue(ClipboardPropertyBase.java:1229)
at com.pega.pegarules.data.internal.clipboard.ClipboardPropertyImpl.autoChain(ClipboardPropertyImpl.java:1187)
at com.pega.pegarules.data.internal.clipboard.ClipboardPropertyImpl.autoChain(ClipboardPropertyImpl.java:922)
at com.pega.pegarules.data.internal.clipboard.ClipboardPropertyBase.autoChain(ClipboardPropertyBase.java:3235)
at com.pega.pegarules.data.internal.clipboard.ClipboardPropertyImpl.getValue(ClipboardPropertyImpl.java:4291)
at com.pega.pegarules.data.internal.clipboard.ClipboardPropertyImpl.getValue(ClipboardPropertyImpl.java:4282)
at com.pega.pegarules.data.internal.clipboard.ClipboardPropertyImpl.getStringValue(ClipboardPropertyImpl.java:3530)
at com.pega.pegarules.data.internal.clipboard.ClipboardPropertyImpl.getStringValue(ClipboardPropertyImpl.java:3534)
at com.pega.pegarules.data.internal.clipboard.DirectStreamEncoder$PageSection.addProperty(DirectStreamEncoder.java:916)
at com.pega.pegarules.data.internal.clipboard.DirectStreamEncoder$PageSection.addPage(DirectStreamEncoder.java:743)
at com.pega.pegarules.data.internal.clipboard.DirectStreamEncoder.encode(DirectStreamEncoder.java:317)
at com.pega.pegarules.data.internal.clipboard.StorageStreamCommonImpl.encode(StorageStreamCommonImpl.java:825)
at com.pega.pegarules.data.internal.clipboard.ClipboardPageImpl.getStreamForm(ClipboardPageImpl.java:3619)
at com.pega.pegarules.data.internal.access.PageDatabaseMapperImpl.getStreamFormOfPage(PageDatabaseMapperImpl.java:1448)
at com.pega.pegarules.data.internal.access.DatabaseImpl.preprocessInstancesBeforeCriticalCommitSection(DatabaseImpl.java:3070)
... 56 more
Caused by: java.lang.NoClassDefFoundError: com/pega/push/notification/unifiedpush/message/UnifiedMessage
at java.lang.Class.getDeclaredMethods0(Native Method)
at java.lang.Class.privateGetDeclaredMethods(Class.java:2531)
at java.lang.Class.getMethod0(Class.java:2774)
at java.lang.Class.getMethod(Class.java:1663)
at com.pega.pegarules.generation.internal.library.LibraryMetadataCache.getLibraryCache(LibraryMetadataCache.java:167)
at com.pega.pegarules.generation.internal.library.LibraryMetadataCache.libraryContainsSignature(LibraryMetadataCache.java:379)
at com.pega.pegarules.generation.internal.library.LibraryFunctionUtilityImpl.resolveMethodCall(LibraryFunctionUtilityImpl.java:2921)
at com.pega.pegarules.session.internal.mgmt.Executable.resolveMethodCall(Executable.java:10960)
at com.pegarules.generated.expressions.ra_action__pxruleopenedinpopup__e115ffea35b71731e01ca60c2fef6d21.perform(ra_action__pxruleopenedinpopup__e115ffea35b71731e01ca60c2fef6d21.java:122)
at com.pega.pegarules.session.internal.mgmt.Executable.doAction(Executable.java:3180)
at com.pega.pegarules.exec.internal.declare.infengine.ChainingEngineUtilImpl.runActivity(ChainingEngineUtilImpl.java:227)
... 75 more
Caused by: java.lang.ClassNotFoundException: com.pega.push.notification.unifiedpush.message.UnifiedMessage
at com.pega.pegarules.internal.bootstrap.phase2.PRBaseLoader.findClass(PRBaseLoader.java:312)
at java.lang.ClassLoader.loadClass(ClassLoader.java:425)
at com.pega.pegarules.internal.bootstrap.phase2.PRBaseLoader.loadClass(PRBaseLoader.java:237)
at java.lang.ClassLoader.loadClass(ClassLoader.java:358)
at com.pega.pegarules.bootstrap.loader.PRAppLoader.loadClass(PRAppLoader.java:796)
at com.pega.pegarules.bootstrap.loader.PRAppLoader.loadClass(PRAppLoader.java:659)
at com.pega.pegarules.exec.internal.util.classloader.PRClassLoaderDB.loadClass(PRClassLoaderDB.java:1034)
at java.lang.ClassLoader.loadClass(ClassLoader.java:358)
at com.pega.pegarules.exec.internal.util.classloader.PRClassLoaderDB$Loader.loadClass(PRClassLoaderDB.java:2038)
at java.lang.ClassLoader.loadClass(ClassLoader.java:358)
... 86 more
2016-11-23 10:22:57,346 [fault (self-tuning)'] [ STANDARD] [ ] [ PegaRULES:07.10] (.authentication.Authentication) ERROR xxxxxxxxxxx|10.xx.xx.xx - Cannot save Data-Admin-Operator-ID instance to database.com.pega.pegarules.pub.PRRuntimeException: Encountered database exception when preprocessing deferred operations <update instance DATA-ADMIN-OPERATOR-ID Proprietary information hidden not only if new>. Error occurred while executing forward chaining on page '', using rule: {pyClassName=@baseclass, pxObjClass=Rule-Declare-Expressions, pyTargetProperty=.pxRuleOpenedInPopUp, pyPageContext=}
com.pega.pegarules.pub.PRRuntimeException: Encountered database exception when preprocessing deferred operations <update instance DATA-ADMIN-OPERATOR-ID Proprietary information hidden not only if new>. Error occurred while executing forward chaining on page '', using rule: {pyClassName=@baseclass, pxObjClass=Rule-Declare-Expressions, pyTargetProperty=.pxRuleOpenedInPopUp, pyPageContext=}
at com.pega.pegarules.data.internal.access.DatabaseImpl.preprocessInstancesBeforeCriticalCommitSection(DatabaseImpl.java:3135)
at com.pega.pegarules.data.internal.access.DatabaseImpl.attemptToProcessUpdates(DatabaseImpl.java:2608)
at com.pega.pegarules.data.internal.access.DatabaseImpl.processUpdates(DatabaseImpl.java:2288)
at com.pega.pegarules.data.internal.access.Saver.save(Saver.java:663)
at com.pega.pegarules.data.internal.access.DatabaseImpl.save(DatabaseImpl.java:4930)
at com.pega.pegarules.data.internal.access.DatabaseImpl.save(DatabaseImpl.java:4916)
at com.pega.pegarules.data.internal.access.DatabaseImpl.save(DatabaseImpl.java:4908)
at com.pega.pegarules.session.internal.mgmt.authentication.Authentication.initializeUser(Authentication.java:1850)


Carelon Global Solutions
IN
Hi,
Can some one please help me out.
Thanks
Gurudatt


Carelon Global Solutions
IN
Hi All,
Please see the error logs while installing the PEGA.
Hi All,
Please see the error logs while installing the PEGA.
[java] 2016-11-24 20:05:14,570 [ xxxxxx] [ STANDARD] [ ] (l.access.ConnectionManagerImpl) ERROR - Not returning connection 7 for database "pegarules" to the pool as it previously encountered the following error
20605 [java] User ID: (unknown)
20606 [java] Last SQL: {call PRPC_DATA_USR.sppr_sys_updatescache_gettime (?,?,?)}
20607 [java] java.sql.SQLException: ORA-06598: insufficient INHERIT PRIVILEGES privilege
20608 [java] ORA-06512: at "PRPC_DATA_USR.SPPR_SYS_UPDATESCACHE_GETTIME", line 1
20609 [java] ORA-06512: at line 1
20588,6 90%
---------------------------------
20657 [java] 2016-11-24 20:05:14,573 [ xxxxx] [ STANDARD] [ ] ( internal.access.DatabaseImpl) ERROR - [setDataNodeState] Excep tion while updating system state. Message: Database-General Problem encountered executing a stored procedure 6598 65000 ORA-06598: insufficient INHE RIT PRIVILEGES privilege
20658 [java] ORA-06512: at "PRPC_DATA_USR.SPPR_SYS_UPDATESCACHE_GETTIME", line 1
20659 [java] ORA-06512: at line 1
20660 [java]
20661 [java] com.pega.pegarules.pub.database.DatabaseException: Database-General Problem encountered executing a stored procedure 6598 65000 ORA-06598: insufficient INHERIT PRIVILEGES privilege
20662 [java] ORA-06512: at "PRPC_DATA_USR.SPPR_SYS_UPDATESCACHE_GETTIME", line 1
20663 [java] ORA-06512: at line 1
20664 [java]
20665 [java] From: (BCFB9A46EC04785FAA7376E0AEEFC65F0:(PREnvironment))
20666 [java] SQL: {call PRPC_DATA_USR.sppr_sys_updatescache_gettime (?,?,?)}
20667 [java] SQL Inserts: <SYSTEM-STATUS-NODES PRPC!SARYPTINTAPP!777F12059A712282D20E0700AD4C85A6> <1970-01-01 03:00:00.0> <1970-01-01 03:00:00.0>
20668 [java]
20669 [java] Caused by SQL Problems.
20670 [java] Problem #1, SQLState 65000, Error code 6598: java.sql.SQLException: ORA-06598: insufficient INHERIT PRIVILEGES privilege
20671 [java] ORA-06512: at "PRPC_DATA_USR.SPPR_SYS_UPDATESCACHE_GETTIME", line 1
20672 [java] ORA-06512: at line 1
-----------------------------