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Question

 Kumara Sri Gurudutta Sarma Juturi (Gurudatta) Carelon Global Solutions
Carelon Global Solutions
IN
Gurudatta Member since 2016 7 posts
Carelon Global Solutions
Posted: Nov 22, 2016
Last activity: Nov 27, 2016
Posted: 22 Nov 2016 12:06 EST
Last activity: 27 Nov 2016 3:24 EST
Closed

unable to login to PEGA designer studio with default credentials

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Hi All,

I have installed Pega 7.1.7 on Oracle 12c db and weblogic 12c application server.

Java-jdk1.7.0_45.

When I try to login to PEGA designer studio with default id/pwd i.e [email protected] I am getting below error.

Please help me out.

Cannot save Data-Admin-Operator-ID instance to database.com.pega.pegarules.pub.PRRuntimeException: Encountered database exception when preprocessing deferred operations <update instance DATA-ADMIN-OPERATOR-ID Proprietary information hidden not only if new>. Error occurred while executing forward chaining on page '', using rule: {pyClassName=@baseclass, pxObjClass=Rule-Declare-Expressions, pyTargetProperty=.pxRuleOpenedInPopUp, pyPageContext=}

 

***Updated by Moderator: Marissa to update categories***

Dev/Designer Studio Security
Posted: 6 years ago
Posted: 22 Nov 2016 21:10 EST
Shashidhar Palle (Shashidhar_Palle) PEGA Manager, Application Engineering, Customer Service
Pegasystems Inc.
IN
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Hi,

Could you please attach the complete logs when tried to log-in ?

Can you verify if any modifications have been done on pr_operators table in DB ?
Posted: 6 years ago
Posted: 23 Nov 2016 4:25 EST
Kumara Sri Gurudutta Sarma Juturi (Gurudatta) Carelon Global Solutions
Carelon Global Solutions
IN
Report

Hi Shashidhar,

Please find the log below.

Looks like PR_OPERATORs table was updated. Actually alredy sepup was there earlier and later DB server decommissioned. so new db server created and installed PEGA.

I can see few users created in PR_OPERATORS table same as Dev DB users.

How to resolve this issue.

v 23 10:14:15 AST 2016 Total memory: 2,595,749,888 Free memory: 2,010,058,472 Requestor Count: 10 Shared Pages memory usage: 0%
2016-11-23 10:22:57,343 [fault (self-tuning)'] [  STANDARD] [                    ] [     PegaRULES:07.10] (  internal.access.DatabaseImpl) ERROR xxxxx.xx.xx.co
m|10.xx.xx.xx  - Encountered problem when performing a Commit

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Hi Shashidhar,

Please find the log below.

Looks like PR_OPERATORs table was updated. Actually alredy sepup was there earlier and later DB server decommissioned. so new db server created and installed PEGA.

I can see few users created in PR_OPERATORS table same as Dev DB users.

How to resolve this issue.

v 23 10:14:15 AST 2016 Total memory: 2,595,749,888 Free memory: 2,010,058,472 Requestor Count: 10 Shared Pages memory usage: 0%
2016-11-23 10:22:57,343 [fault (self-tuning)'] [  STANDARD] [                    ] [     PegaRULES:07.10] (  internal.access.DatabaseImpl) ERROR xxxxx.xx.xx.co
m|10.xx.xx.xx  - Encountered problem when performing a Commit


com.pega.pegarules.pub.PRRuntimeException: Encountered database exception when preprocessing deferred operations <update instance DATA-ADMIN-OPERATOR-ID Proprietary information hidden not only if new>. Error occurred while executing forward chaining on page '', using rule: {pyClassName=@baseclass, pxObjClass=Rule-Declare-Expressions, pyTargetProperty=.pxRuleOpenedInPopUp, pyPageContext=}
        at com.pega.pegarules.data.internal.access.DatabaseImpl.preprocessInstancesBeforeCriticalCommitSection(DatabaseImpl.java:3135)
        at com.pega.pegarules.data.internal.access.DatabaseImpl.attemptToProcessUpdates(DatabaseImpl.java:2608)
        at com.pega.pegarules.data.internal.access.DatabaseImpl.processUpdates(DatabaseImpl.java:2288)
        at com.pega.pegarules.data.internal.access.Saver.save(Saver.java:663)
        at com.pega.pegarules.data.internal.access.DatabaseImpl.save(DatabaseImpl.java:4930)
        at com.pega.pegarules.data.internal.access.DatabaseImpl.save(DatabaseImpl.java:4916)
        at com.pega.pegarules.data.internal.access.DatabaseImpl.save(DatabaseImpl.java:4908)
        at com.pega.pegarules.session.internal.mgmt.authentication.Authentication.initializeUser(Authentication.java:1850)
        at com.pega.pegarules.session.internal.mgmt.authentication.Authentication.initializeUser(Authentication.java:1772)
        at com.pega.pegarules.session.internal.mgmt.authentication.Authentication.doAuthentication(Authentication.java:520)
        at com.pega.pegarules.session.internal.engineinterface.service.HttpAPI.handleAuthentication(HttpAPI.java:2168)
        at com.pega.pegarules.session.external.engineinterface.service.EngineAPI.activityExecutionProlog(EngineAPI.java:547)
        at com.pega.pegarules.session.external.engineinterface.service.EngineAPI.processRequestInner(EngineAPI.java:382)
        at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
        at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:57)
        at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43)
        at java.lang.reflect.Method.invoke(Method.java:606)
        at com.pega.pegarules.session.internal.PRSessionProviderImpl.performTargetActionWithLock(PRSessionProviderImpl.java:1188)
        at com.pega.pegarules.session.internal.PRSessionProviderImpl.doWithRequestorLocked(PRSessionProviderImpl.java:926)
        at com.pega.pegarules.session.internal.PRSessionProviderImpl.doWithRequestorLocked(PRSessionProviderImpl.java:811)
        at com.pega.pegarules.session.external.engineinterface.service.EngineAPI.processRequest(EngineAPI.java:330)
        at com.pega.pegarules.session.internal.engineinterface.service.HttpAPI.invoke(HttpAPI.java:839)
        at com.pega.pegarules.session.internal.engineinterface.etier.impl.EngineImpl._invokeEngine_privact(EngineImpl.java:315)
        at com.pega.pegarules.session.internal.engineinterface.etier.impl.EngineImpl.invokeEngine(EngineImpl.java:263)
        at com.pega.pegarules.session.internal.engineinterface.etier.impl.EngineImpl.invokeEngine(EngineImpl.java:240)
        at com.pega.pegarules.priv.context.JNDIEnvironment.invokeEngineInner(JNDIEnvironment.java:278)
        at com.pega.pegarules.priv.context.JNDIEnvironment.invokeEngine(JNDIEnvironment.java:223)
        at com.pega.pegarules.web.impl.WebStandardImpl.makeEtierRequest(WebStandardImpl.java:485)
        at com.pega.pegarules.web.impl.WebStandardImpl.doPost(WebStandardImpl.java:290)
        at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
        at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:57)
        at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43)
        at java.lang.reflect.Method.invoke(Method.java:606)
        at com.pega.pegarules.internal.bootstrap.PRBootstrap.invokeMethod(PRBootstrap.java:338)
        at com.pega.pegarules.internal.bootstrap.PRBootstrap.invokeMethodPropagatingThrowable(PRBootstrap.java:379)
        at com.pega.pegarules.boot.internal.extbridge.AppServerBridgeToPega.invokeMethodPropagatingThrowable(AppServerBridgeToPega.java:216)
        at com.pega.pegarules.boot.internal.extbridge.AppServerBridgeToPega.invokeMethod(AppServerBridgeToPega.java:265)

 at com.pega.pegarules.internal.web.servlet.WebStandardBoot.doPost(WebStandardBoot.java:118)
        at javax.servlet.http.HttpServlet.service(HttpServlet.java:751)
        at javax.servlet.http.HttpServlet.service(HttpServlet.java:844)
        at weblogic.servlet.internal.StubSecurityHelper$ServletServiceAction.run(StubSecurityHelper.java:280)
        at weblogic.servlet.internal.StubSecurityHelper$ServletServiceAction.run(StubSecurityHelper.java:254)
        at weblogic.servlet.internal.StubSecurityHelper.invokeServlet(StubSecurityHelper.java:136)
        at weblogic.servlet.internal.ServletStubImpl.execute(ServletStubImpl.java:341)
        at weblogic.servlet.internal.ServletStubImpl.execute(ServletStubImpl.java:238)
        at weblogic.servlet.internal.WebAppServletContext$ServletInvocationAction.wrapRun(WebAppServletContext.java:3363)
        at weblogic.servlet.internal.WebAppServletContext$ServletInvocationAction.run(WebAppServletContext.java:3333)
        at weblogic.security.acl.internal.AuthenticatedSubject.doAs(AuthenticatedSubject.java:321)
        at weblogic.security.service.SecurityManager.runAs(SecurityManager.java:120)
        at weblogic.servlet.provider.WlsSubjectHandle.run(WlsSubjectHandle.java:57)
        at weblogic.servlet.internal.WebAppServletContext.doSecuredExecute(WebAppServletContext.java:2220)
        at weblogic.servlet.internal.WebAppServletContext.securedExecute(WebAppServletContext.java:2146)
        at weblogic.servlet.internal.WebAppServletContext.execute(WebAppServletContext.java:2124)
        at weblogic.servlet.internal.ServletRequestImpl.run(ServletRequestImpl.java:1564)
        at weblogic.servlet.provider.ContainerSupportProviderImpl$WlsRequestExecutor.run(ContainerSupportProviderImpl.java:254)
        at weblogic.work.ExecuteThread.execute(ExecuteThread.java:295)
        at weblogic.work.ExecuteThread.run(ExecuteThread.java:254)
Caused by: com.pega.pegarules.pub.PRRuntimeException: Error occurred while executing forward chaining on page '', using rule: {pyClassName=@baseclass, pxObjClass=Rule-Declare-Expressions, pyTargetProperty=.pxRuleOpenedInPopUp, pyPageContext=}
        at com.pega.pegarules.exec.internal.declare.infengine.ChainingEngineUtilImpl.runActivity(ChainingEngineUtilImpl.java:260)
        at com.pega.pegarules.exec.internal.declare.infengine.ChainingEngineUtilImpl.executeBackwardChainingRule(ChainingEngineUtilImpl.java:393)
        at com.pega.pegarules.exec.internal.declare.infengine.ChainingEngine.deriveGoalValue(ChainingEngine.java:491)
        at com.pega.pegarules.exec.internal.declare.infengine.ChainingEngine.forceFeedDeriveGoalValue(ChainingEngine.java:401)
        at com.pega.pegarules.exec.internal.declare.infengine.InferenceEngineImpl.seekGoalValue(InferenceEngineImpl.java:524)
        at com.pega.pegarules.data.internal.clipboard.ClipboardPropertyBase.seekValue(ClipboardPropertyBase.java:1229)
        at com.pega.pegarules.data.internal.clipboard.ClipboardPropertyImpl.autoChain(ClipboardPropertyImpl.java:1187)
        at com.pega.pegarules.data.internal.clipboard.ClipboardPropertyImpl.autoChain(ClipboardPropertyImpl.java:922)
        at com.pega.pegarules.data.internal.clipboard.ClipboardPropertyBase.autoChain(ClipboardPropertyBase.java:3235)
        at com.pega.pegarules.data.internal.clipboard.ClipboardPropertyImpl.getValue(ClipboardPropertyImpl.java:4291)
        at com.pega.pegarules.data.internal.clipboard.ClipboardPropertyImpl.getValue(ClipboardPropertyImpl.java:4282)
        at com.pega.pegarules.data.internal.clipboard.ClipboardPropertyImpl.getStringValue(ClipboardPropertyImpl.java:3530)
        at com.pega.pegarules.data.internal.clipboard.ClipboardPropertyImpl.getStringValue(ClipboardPropertyImpl.java:3534)
        at com.pega.pegarules.data.internal.clipboard.DirectStreamEncoder$PageSection.addProperty(DirectStreamEncoder.java:916)
        at com.pega.pegarules.data.internal.clipboard.DirectStreamEncoder$PageSection.addPage(DirectStreamEncoder.java:743)
        at com.pega.pegarules.data.internal.clipboard.DirectStreamEncoder.encode(DirectStreamEncoder.java:317)
        at com.pega.pegarules.data.internal.clipboard.StorageStreamCommonImpl.encode(StorageStreamCommonImpl.java:825)
        at com.pega.pegarules.data.internal.clipboard.ClipboardPageImpl.getStreamForm(ClipboardPageImpl.java:3619)
        at com.pega.pegarules.data.internal.access.PageDatabaseMapperImpl.getStreamFormOfPage(PageDatabaseMapperImpl.java:1448)
        at com.pega.pegarules.data.internal.access.DatabaseImpl.preprocessInstancesBeforeCriticalCommitSection(DatabaseImpl.java:3070)

 ... 56 more
Caused by: java.lang.NoClassDefFoundError: com/pega/push/notification/unifiedpush/message/UnifiedMessage
        at java.lang.Class.getDeclaredMethods0(Native Method)
        at java.lang.Class.privateGetDeclaredMethods(Class.java:2531)
        at java.lang.Class.getMethod0(Class.java:2774)
        at java.lang.Class.getMethod(Class.java:1663)
        at com.pega.pegarules.generation.internal.library.LibraryMetadataCache.getLibraryCache(LibraryMetadataCache.java:167)
        at com.pega.pegarules.generation.internal.library.LibraryMetadataCache.libraryContainsSignature(LibraryMetadataCache.java:379)
        at com.pega.pegarules.generation.internal.library.LibraryFunctionUtilityImpl.resolveMethodCall(LibraryFunctionUtilityImpl.java:2921)
        at com.pega.pegarules.session.internal.mgmt.Executable.resolveMethodCall(Executable.java:10960)
        at com.pegarules.generated.expressions.ra_action__pxruleopenedinpopup__e115ffea35b71731e01ca60c2fef6d21.perform(ra_action__pxruleopenedinpopup__e115ffea35b71731e01ca60c2fef6d21.java:122)
        at com.pega.pegarules.session.internal.mgmt.Executable.doAction(Executable.java:3180)
        at com.pega.pegarules.exec.internal.declare.infengine.ChainingEngineUtilImpl.runActivity(ChainingEngineUtilImpl.java:227)
        ... 75 more
Caused by: java.lang.ClassNotFoundException: com.pega.push.notification.unifiedpush.message.UnifiedMessage
        at com.pega.pegarules.internal.bootstrap.phase2.PRBaseLoader.findClass(PRBaseLoader.java:312)
        at java.lang.ClassLoader.loadClass(ClassLoader.java:425)
        at com.pega.pegarules.internal.bootstrap.phase2.PRBaseLoader.loadClass(PRBaseLoader.java:237)
        at java.lang.ClassLoader.loadClass(ClassLoader.java:358)
        at com.pega.pegarules.bootstrap.loader.PRAppLoader.loadClass(PRAppLoader.java:796)
        at com.pega.pegarules.bootstrap.loader.PRAppLoader.loadClass(PRAppLoader.java:659)
        at com.pega.pegarules.exec.internal.util.classloader.PRClassLoaderDB.loadClass(PRClassLoaderDB.java:1034)
        at java.lang.ClassLoader.loadClass(ClassLoader.java:358)
        at com.pega.pegarules.exec.internal.util.classloader.PRClassLoaderDB$Loader.loadClass(PRClassLoaderDB.java:2038)
        at java.lang.ClassLoader.loadClass(ClassLoader.java:358)
        ... 86 more
2016-11-23 10:22:57,346 [fault (self-tuning)'] [  STANDARD] [                    ] [     PegaRULES:07.10] (.authentication.Authentication) ERROR xxxxxxxxxxx|10.xx.xx.xx - Cannot save Data-Admin-Operator-ID instance to database.com.pega.pegarules.pub.PRRuntimeException: Encountered database exception when preprocessing deferred operations <update instance DATA-ADMIN-OPERATOR-ID Proprietary information hidden not only if new>. Error occurred while executing forward chaining on page '', using rule: {pyClassName=@baseclass, pxObjClass=Rule-Declare-Expressions, pyTargetProperty=.pxRuleOpenedInPopUp, pyPageContext=}
com.pega.pegarules.pub.PRRuntimeException: Encountered database exception when preprocessing deferred operations <update instance DATA-ADMIN-OPERATOR-ID Proprietary information hidden not only if new>. Error occurred while executing forward chaining on page '', using rule: {pyClassName=@baseclass, pxObjClass=Rule-Declare-Expressions, pyTargetProperty=.pxRuleOpenedInPopUp, pyPageContext=}
        at com.pega.pegarules.data.internal.access.DatabaseImpl.preprocessInstancesBeforeCriticalCommitSection(DatabaseImpl.java:3135)
        at com.pega.pegarules.data.internal.access.DatabaseImpl.attemptToProcessUpdates(DatabaseImpl.java:2608)
        at com.pega.pegarules.data.internal.access.DatabaseImpl.processUpdates(DatabaseImpl.java:2288)
        at com.pega.pegarules.data.internal.access.Saver.save(Saver.java:663)
        at com.pega.pegarules.data.internal.access.DatabaseImpl.save(DatabaseImpl.java:4930)
        at com.pega.pegarules.data.internal.access.DatabaseImpl.save(DatabaseImpl.java:4916)
        at com.pega.pegarules.data.internal.access.DatabaseImpl.save(DatabaseImpl.java:4908)
        at com.pega.pegarules.session.internal.mgmt.authentication.Authentication.initializeUser(Authentication.java:1850)

 

 


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Posted: 6 years ago
Posted: 24 Nov 2016 1:47 EST
Kumara Sri Gurudutta Sarma Juturi (Gurudatta) Carelon Global Solutions
Carelon Global Solutions
IN
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Hi,

Can some one please help me out.

Thanks

Gurudatt
Posted: 6 years ago
Posted: 27 Nov 2016 3:24 EST
Kumara Sri Gurudutta Sarma Juturi (Gurudatta) Carelon Global Solutions
Carelon Global Solutions
IN
Report

Hi All,

 

Please see the error logs while installing the PEGA.

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Hi All,

 

Please see the error logs while installing the PEGA.


[java] 2016-11-24 20:05:14,570 [        xxxxxx] [  STANDARD] [                    ] (l.access.ConnectionManagerImpl) ERROR   - Not returning connection       7 for database "pegarules" to the pool as it previously encountered the following error
20605      [java] User ID: (unknown)
20606      [java] Last SQL: {call PRPC_DATA_USR.sppr_sys_updatescache_gettime (?,?,?)}
20607      [java] java.sql.SQLException: ORA-06598: insufficient INHERIT PRIVILEGES privilege
20608      [java] ORA-06512: at "PRPC_DATA_USR.SPPR_SYS_UPDATESCACHE_GETTIME", line 1
20609      [java] ORA-06512: at line 1
                                                                                                                                                      20588,6       90%
---------------------------------
20657      [java] 2016-11-24 20:05:14,573 [        xxxxx] [  STANDARD] [                    ] (  internal.access.DatabaseImpl) ERROR   - [setDataNodeState] Excep      tion while updating system state. Message: Database-General   Problem encountered executing a stored procedure        6598    65000   ORA-06598: insufficient INHE      RIT PRIVILEGES privilege
20658      [java] ORA-06512: at "PRPC_DATA_USR.SPPR_SYS_UPDATESCACHE_GETTIME", line 1
20659      [java] ORA-06512: at line 1
20660      [java]
20661      [java] com.pega.pegarules.pub.database.DatabaseException: Database-General Problem encountered executing a stored procedure        6598    65000   ORA-06598:       insufficient INHERIT PRIVILEGES privilege
20662      [java] ORA-06512: at "PRPC_DATA_USR.SPPR_SYS_UPDATESCACHE_GETTIME", line 1
20663      [java] ORA-06512: at line 1
20664      [java]
20665      [java] From: (BCFB9A46EC04785FAA7376E0AEEFC65F0:(PREnvironment))
20666      [java]     SQL: {call PRPC_DATA_USR.sppr_sys_updatescache_gettime (?,?,?)}
20667      [java]     SQL Inserts: <SYSTEM-STATUS-NODES PRPC!SARYPTINTAPP!777F12059A712282D20E0700AD4C85A6>   <1970-01-01 03:00:00.0> <1970-01-01 03:00:00.0>
20668      [java]
20669      [java] Caused by SQL Problems.
20670      [java] Problem #1, SQLState 65000, Error code 6598: java.sql.SQLException: ORA-06598: insufficient INHERIT PRIVILEGES privilege
20671      [java] ORA-06512: at "PRPC_DATA_USR.SPPR_SYS_UPDATESCACHE_GETTIME", line 1
20672      [java] ORA-06512: at line 1
-----------------------------

 


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