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Question

 Kiran Kumar Boggarapu (KiranKumar Boggarapu) Wipro Solution Architect
Wipro
GB
KiranKumar Boggarapu Member since 2010 8 posts
Wipro
Posted: Aug 6, 2018
Last activity: Aug 11, 2018
Posted: 6 Aug 2018 7:00 EDT
Last activity: 11 Aug 2018 13:59 EDT
Closed

Unable to login with MarketingAnalyst@MarketingStrategy

Hi Team,

Working on Pega Marketing Consultant course using cloud for the version 7.3 Post import of C-782-Environment Setup. i am supposed to be able to login with the operator but the system shows error and not allowing me to login with id MarketingAnalyst@MarketingStrategy. System is not allowing due to non-existence of portal and its dependencies.Can you please resolve this?

Pega Academy
Posted: 5 years ago
Posted: 11 Aug 2018 13:59 EDT
Guru Deshkulkarni (Guru Deshkulkarni) PEGA Senior Manager, Technical Documentation, 1:1 Customer Engagement
Pegasystems Inc.
NL

Hi Kiran

I just verified, everything works fine. 

Just to confirm, I followed these steps:

1) I requested a cloud instance on the first page of the Practicing What You Learned lesson (the one after the Designing a Strategy for Multi-channel Customer Engagement lesson).

2) Once the system was available, I followed the instructions in the second page of the same lesson to import C-782-EnvironmentSetup.zip.

3) Once the import was complete, I logged off and logged-in back as MarketingAnalyst@MarketingStrategy.

Can you please confirm you followed the same steps as well. Can you post screen-shot of the error you are facing?

Regards
Guru

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