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 Navpreet Singh (NavpreetS) Infosys
Infosys
IN
NavpreetS Member since 2015 4 posts
Infosys
Posted: December 7, 2016
Last activity: December 7, 2016
Posted: 7 Dec 2016 1:32 EST
Last activity: 7 Dec 2016 2:19 EST
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Unable to login

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I am unable to login in cloud platform of pega 7.2

using userid:SA@TGB

password

:rules

Low-Code App Development
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Posted: 5 years ago
Posted: 7 Dec 2016 1:58 EST
Bala Nagendra Babu Devaguptapu (Bala_Nagendra) PEGA Principal Technical Solutions Engineer
Pegasystems Inc.
IN

Hi Navpreet,

Could you please raise a support request using the below link,

https://collaborate.pega.com/question/how-raise-sr-my-support-portal-how-question

Attaching below information to the SR can help for faster analysis,

1) Error screenshot

2) PegaRULES logs

Thanks,

Bala
Posted: 5 years ago
Posted: 7 Dec 2016 2:19 EST
Supraja V (Supraja.V) PEGA Product Owner
Pegasystems Inc.
IN

Hi Navpreet,

Can you please check, are you able to login as administrator@pega.com/install?

What is the error you are getting. kindly share the Exception stack?

Is this issue happening only for your operator? Are you able to login with Admin operator for that application?

Regards,

Supraja 

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