Is this a saved URL? If it is a saved url please try logging into your course and navigating to an exercise page.  Can you access the system using the link from within the course?

Hi Howec

It is not  saved URL,

I am logging into the cource and navigating to an exercise page and click on "Open Exercise System" only.

WIth Regads

BK

Hi BK,

What is your email? and course name for which exercise system got reset? I will have a check.

Thanks,

Sachin 

Thanks Sachin

I have sent you the details in the message

With Regards

BK (Kodandarama Bonkur)

Hi Kodandarama,

I checked your course and it looks like the last activity was performed on your course was on Aug 20th 2015, and as you already know that if a course is inactive for more than 15 days then the exercise system tenant of that course would be reset anytime after 15 days. So this is the main reason behind your exercise system got reset.

Please note that performing any of the below steps will keep your course active:

     1. Before course completion: Completing a lesson within 15 days will be considered an activity

     2. After course completion: Reset quiz and complete a quiz within 15 days will be considered activity

You can also track of your course's last progress by looking at the Dashboard. If this is within 15 days, then your exercise tenant is safe and will not be marked for deletion.

Hope this helps,

Sachin

Hi Sachin

Thanks very much for the details.

Is there a way I can access the exercise again.

With Regards

BK

Hi Sachin

I have accessed the lession and when I tried to login to the exercise systems I am able to login now. Thanks very much for the information

Looks like the my work is lost. 

Can I create a new Case with the same name and start working or should i create a new case with the new name.

Thanks in Advance

With Regards

BK

It's a new exercise system. So you can also create case with same name.

Thank you Sachin