Question
HSBC
IN
Last activity: 12 Feb 2024 6:28 EST
Unable to load Pega application 7.4
Hi Team,
We have a pega 7.4 application running in liberty server and oracle 11g running in database server.
The application has not been used for quite a long time and now when we are trying to restart the application and database we are getting below error.
Hi Team,
We have a pega 7.4 application running in liberty server and oracle 11g running in database server.
The application has not been used for quite a long time and now when we are trying to restart the application and database we are getting below error.
pega.pegarules.boot.internal.extbridge.AppServerBridgeToPega E Problem during method invocation (contextInitialized) java.lang.NoClassDefFoundError: com.pega.pegarules.internal.bootstrap.BaseLogger at com.pega.pegarules.internal.bootstrap.phase2.PRBootstrapImpl.<clinit>(PRBootstrapImpl.java:184) at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method) at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:90) at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:55) at java.lang.reflect.Method.invoke(Method.java:508) at com.pega.pegarules.internal.bootstrap.PRBootstrap.checkForStartup(PRBootstrap.java:685) at com.pega.pegarules.internal.bootstrap.PRBootstrap.invokeMethodPropagatingThrowable(PRBootstrap.java:408) at com.pega.pegarules.boot.internal.extbridge.AppServerBridgeToPega.invokeMethodPropagatingThrowable(AppServerBridgeToPega.java:224) at com.pega.pegarules.boot.internal.extbridge.AppServerBridgeToPega.invokeMethod(AppServerBridgeToPega.java:273) at com.pega.pegarules.internal.web.servlet.WebAppLifeCycleListenerBoot.contextInitialized(WebAppLifeCycleListenerBoot.java:92) at com.ibm.ws.webcontainer.webapp.WebApp.notifyServletContextCreated(WebApp.java:2437) at com.ibm.ws.webcontainer31.osgi.webapp.WebApp31.notifyServletContextCreated(WebApp31.java:514) at com.ibm.ws.webcontainer.webapp.WebApp.initialize(WebApp.java:1041) at com.ibm.ws.webcontainer.webapp.WebApp.initialize(WebApp.java:6683) at com.ibm.ws.webcontainer.osgi.DynamicVirtualHost.startWebApp(DynamicVirtualHost.java:470) at com.ibm.ws.webcontainer.osgi.DynamicVirtualHost.startWebApplication(DynamicVirtualHost.java:465) at com.ibm.ws.webcontainer.osgi.WebContainer.startWebApplication(WebContainer.java:1179) at com.ibm.ws.webcontainer.osgi.WebContainer.access$100(WebContainer.java:110) at com.ibm.ws.webcontainer.osgi.WebContainer$3.run(WebContainer.java:976) at com.ibm.ws.threading.internal.ExecutorServiceImpl$RunnableWrapper.run(ExecutorServiceImpl.java:239) at java.util.concurrent.Executors$RunnableAdapter.call(Executors.java:522) at java.util.concurrent.FutureTask.run(FutureTask.java:277) at java.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1160) at java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:635) at java.lang.Thread.run(Thread.java:822) Caused by: java.lang.ClassNotFoundException: com.pega.pegarules.internal.bootstrap.BaseLogger at com.pega.pegarules.internal.bootstrap.PRMiniLoader.loadClass(PRMiniLoader.java:388) at java.lang.ClassLoader.loadClass(ClassLoader.java:872) ... 25 more
[1/31/24 19:42:28:706 HKT] 00000031 com.ibm.ws.logging.internal.impl.IncidentImpl I FFDC1015I: An FFDC Incident has been created: "java.lang.RuntimeException: Problem during method invocation (contextInitialized) com.ibm.ws.webcontainer.webapp.WebApp.notifyServletContextCreated 1341" at ffdc_24.01.31_ Proprietary information hidden.log [1/31/24 19:42:28:708 HKT] 00000031 com.ibm.ws.webcontainer.webapp E SRVE0283E: Exception caught while initializing context: java.lang.RuntimeException: Problem during method invocation (contextInitialized) at com.pega.pegarules.boot.internal.extbridge.AppServerBridgeToPega.invokeMethod(AppServerBridgeToPega.java:279) at com.pega.pegarules.internal.web.servlet.WebAppLifeCycleListenerBoot.contextInitialized(WebAppLifeCycleListenerBoot.java:92) at com.ibm.ws.webcontainer.webapp.WebApp.notifyServletContextCreated(WebApp.java:2437) at com.ibm.ws.webcontainer31.osgi.webapp.WebApp31.notifyServletContextCreated(WebApp31.java:514) at com.ibm.ws.webcontainer.webapp.WebApp.initialize(WebApp.java:1041) at com.ibm.ws.webcontainer.webapp.WebApp.initialize(WebApp.java:6683) at com.ibm.ws.webcontainer.osgi.DynamicVirtualHost.startWebApp(DynamicVirtualHost.java:470) at com.ibm.ws.webcontainer.osgi.DynamicVirtualHost.startWebApplication(DynamicVirtualHost.java:465) at com.ibm.ws.webcontainer.osgi.WebContainer.startWebApplication(WebContainer.java:1179) at com.ibm.ws.webcontainer.osgi.WebContainer.access$100(WebContainer.java:110) at com.ibm.ws.webcontainer.osgi.WebContainer$3.run(WebContainer.java:976) at com.ibm.ws.threading.internal.ExecutorServiceImpl$RunnableWrapper.run(ExecutorServiceImpl.java:239) at java.util.concurrent.Executors$RunnableAdapter.call(Executors.java:522) at java.util.concurrent.FutureTask.run(FutureTask.java:277) at java.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1160) at java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:635) at java.lang.Thread.run(Thread.java:822) Caused by: java.lang.NoClassDefFoundError: com.pega.pegarules.internal.bootstrap.BaseLogger at com.pega.pegarules.internal.bootstrap.phase2.PRBootstrapImpl.<clinit>(PRBootstrapImpl.java:184) at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method) at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:90) at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:55) at java.lang.reflect.Method.invoke(Method.java:508) at com.pega.pegarules.internal.bootstrap.PRBootstrap.checkForStartup(PRBootstrap.java:685) at com.pega.pegarules.internal.bootstrap.PRBootstrap.invokeMethodPropagatingThrowable(PRBootstrap.java:408) at com.pega.pegarules.boot.internal.extbridge.AppServerBridgeToPega.invokeMethodPropagatingThrowable(AppServerBridgeToPega.java:224) at com.pega.pegarules.boot.internal.extbridge.AppServerBridgeToPega.invokeMethod(AppServerBridgeToPega.java:273) ... 16 more Caused by: java.lang.ClassNotFoundException: com.pega.pegarules.internal.bootstrap.BaseLogger at com.pega.pegarules.internal.bootstrap.PRMiniLoader.loadClass(PRMiniLoader.java:388) at java.lang.ClassLoader.loadClass(ClassLoader.java:872) ... 25 more
[1/31/24 19:42:28:751 HKT] 00000031 com.ibm.ws.app.manager.AppMessageHelper A CWWKZ0001I: Application prweb started in 2.439 seconds. [1/31/24 19:42:28:935 HKT] 00000029 com.ibm.ws.tcpchannel.internal.TCPPort I CWWKO0219I: TCP Channel defaultHttpEndpoint has been started and is now listening for requests on host * (IPv4) port 19080. [1/31/24 19:42:28:936 HKT] 00000029 com.ibm.ws.tcpchannel.internal.TCPPort I CWWKO0219I: TCP Channel defaultHttpEndpoint-ssl has been started and is now listening for requests on host * (IPv4) port 19043. [1/31/24 19:42:28:940 HKT] 00000029 com.ibm.ws.tcpchannel.internal.TCPPort I CWWKO0219I: TCP Channel wasJmsEndpoint547 has been started and is now listening for requests on host localhost (IPv4: Proprietary information hidden) port 7276. [1/31/24 19:42:28:940 HKT] 00000029 com.ibm.ws.tcpchannel.internal.TCPPort I CWWKO0219I: TCP Channel wasJmsEndpoint547-ssl has been started and is now listening for requests on host localhost (IPv4: Proprietary information hidden) port 7286. [1/31/24 19:42:28:972 HKT] 00000029 com.ibm.ws.kernel.feature.internal.FeatureManager A CWWKF0012I: The server installed the following features: [appClientSupport-1.0, appSecurity-2.0, batch-1.0, beanValidation-1.1, cdi-1.2, concurrent-1.0, distributedMap-1.0, ejb-3.2, ejbHome-3.2, ejbLite-3.2, ejbPersistentTimer-3.2, ejbRemote-3.2, el-3.0, federatedRegistry-1.0, j2eeManagement-1.1, jacc-1.5, jaspic-1.1, javaMail-1.5, javaee-7.0, jaxb-2.2, jaxrs-2.0, jaxrsClient-2.0, jaxws-2.2, jca-1.7, jcaInboundSecurity-1.0, jdbc-4.1, jms-2.0, jndi-1.0, jpa-2.1, jpaContainer-2.1, jsf-2.2, json-1.0, jsonp-1.0, jsp-2.3, ldapRegistry-3.0, localConnector-1.0, managedBeans-1.0, mdb-3.2, monitor-1.0, servlet-3.1, spnego-1.0, ssl-1.0, wasJmsClient-2.0, wasJmsSecurity-1.0, wasJmsServer-1.0, webProfile-7.0, websocket-1.1, wmqJmsClient-2.0, wsSecurity-1.1]. [1/31/24 19:42:28:973 HKT] 00000029 com.ibm.ws.kernel.feature.internal.FeatureManager I CWWKF0008I: Feature update completed in 14.088 seconds. [1/31/24 19:42:28:973 HKT] 00000029 com.ibm.ws.kernel.feature.internal.FeatureManager A CWWKF0011I: The GSR01 server is ready to run a smarter planet. The GSR01 server started in 15.467 seconds. [1/31/24 19:42:29:006 HKT] 00000031 com.ibm.ws.webcontainer.security.ServletStartedListener I CWWKS9122I: For URL /PRServletProtected in application prweb, the following HTTP methods are uncovered, and accessible: PUT DELETE HEAD OPTIONS TRACE [1/31/24 19:42:29:088 HKT] 00000031 com.ibm.ws.webcontainer.security.ServletStartedListener I CWWKS9122I: For URL /PRServletProtected/* in application prweb, the following HTTP methods are uncovered, and accessible: PUT DELETE HEAD OPTIONS TRACE [1/31/24 19:42:29:171 HKT] 00000031 com.ibm.ws.webcontainer.security.ServletStartedListener I CWWKS9122I: For URL /PRServletProtectedAuth in application prweb, the following HTTP methods are uncovered, and accessible: PUT DELETE HEAD OPTIONS TRACE [1/31/24 19:42:29:251 HKT] 00000031 com.ibm.ws.webcontainer.security.ServletStartedListener I CWWKS9122I: For URL /PRServletProtectedAuth/* in application prweb, the following HTTP methods are uncovered, and accessible: PUT DELETE HEAD OPTIONS TRACE [1/31/24 19:42:29:331 HKT] 00000031 com.ibm.ws.webcontainer.security.ServletStartedListener I CWWKS9122I: For URL /PRServletCustom in application prweb, the following HTTP methods are uncovered, and accessible: PUT DELETE HEAD OPTIONS TRACE [1/31/24 19:42:29:410 HKT] 00000031 com.ibm.ws.webcontainer.security.ServletStartedListener I CWWKS9122I: For URL /PRServletCustom/* in application prweb, the following HTTP methods are uncovered, and accessible: PUT DELETE HEAD OPTIONS TRACE [1/31/24 19:42:29:489 HKT] 00000031 com.ibm.ws.webcontainer.security.ServletStartedListener I CWWKS9122I: For URL /PRServletCustomAuth in application prweb, the following HTTP methods are uncovered, and accessible: PUT DELETE HEAD OPTIONS TRACE [1/31/24 19:42:29:566 HKT] 00000031 com.ibm.ws.webcontainer.security.ServletStartedListener I CWWKS9122I: For URL /PRServletCustomAuth/* in application prweb, the following HTTP methods are uncovered, and accessible: PUT DELETE HEAD OPTIONS TRACE [1/31/24 19:42:29:643 HKT] 00000031 com.ibm.ws.webcontainer.security.ServletStartedListener I CWWKS9122I: For URL /PRPortletService in application prweb, the following HTTP methods are uncovered, and accessible: PUT DELETE HEAD OPTIONS TRACE [1/31/24 19:42:29:718 HKT] 00000031 com.ibm.ws.webcontainer.security.ServletStartedListener I CWWKS9122I: For URL /PRPortletService/* in application prweb, the following HTTP methods are uncovered, and accessible: PUT DELETE HEAD OPTIONS TRACE [1/31/24 19:42:29:847 HKT] 00000031 com.ibm.ws.webcontainer.security.ServletStartedListener I CWWKS9122I: For URL /PRPortletServiceAuth in application prweb, the following HTTP methods are uncovered, and accessible: PUT DELETE HEAD OPTIONS TRACE [1/31/24 19:42:29:921 HKT] 00000031 com.ibm.ws.webcontainer.security.ServletStartedListener I CWWKS9122I: For URL /PRPortletServiceAuth/* in application prweb, the following HTTP methods are uncovered, and accessible: PUT DELETE HEAD OPTIONS TRACE [1/31/24 19:42:29:997 HKT] 00000031 com.ibm.ws.webcontainer.security.ServletStartedListener I CWWKS9122I: For URL /PRWebLDAP1 in application prweb, the following HTTP methods are uncovered, and accessible: PUT DELETE HEAD OPTIONS TRACE [1/31/24 19:42:30:072 HKT] 00000031 com.ibm.ws.webcontainer.security.ServletStartedListener I CWWKS9122I: For URL /PRWebLDAP1/* in application prweb, the following HTTP methods are uncovered, and accessible: PUT DELETE HEAD OPTIONS TRACE [1/31/24 19:42:30:147 HKT] 00000031 com.ibm.ws.webcontainer.security.ServletStartedListener I CWWKS9122I: For URL /PRWebLDAP1Auth in application prweb, the following HTTP methods are uncovered, and accessible: PUT DELETE HEAD OPTIONS TRACE [1/31/24 19:42:30:221 HKT] 00000031 com.ibm.ws.webcontainer.security.ServletStartedListener I CWWKS9122I: For URL /PRWebLDAP1Auth/* in application prweb, the following HTTP methods are uncovered, and accessible: PUT DELETE HEAD OPTIONS TRACE [1/31/24 19:42:30:296 HKT] 00000031 com.ibm.ws.webcontainer.security.ServletStartedListener I CWWKS9122I: For URL /PRWebLDAP2 in application prweb, the following HTTP methods are uncovered, and accessible: PUT DELETE HEAD OPTIONS TRACE [1/31/24 19:42:30:370 HKT] 00000031 com.ibm.ws.webcontainer.security.ServletStartedListener I CWWKS9122I: For URL /PRWebLDAP2/* in application prweb, the following HTTP methods are uncovered, and accessible: PUT DELETE HEAD OPTIONS TRACE [1/31/24 19:42:30:444 HKT] 00000031 com.ibm.ws.webcontainer.security.ServletStartedListener I CWWKS9122I: For URL /PRWebLDAP2Auth in application prweb, the following HTTP methods are uncovered, and accessible: PUT DELETE HEAD OPTIONS TRACE [1/31/24 19:42:30:519 HKT] 00000031 com.ibm.ws.webcontainer.security.ServletStartedListener I CWWKS9122I: For URL /PRWebLDAP2Auth/* in application prweb, the following HTTP methods are uncovered, and accessible: PUT DELETE HEAD OPTIONS TRACE [1/31/24 19:42:30:593 HKT] 00000031 com.ibm.ws.webcontainer.security.ServletStartedListener I CWWKS9122I: For URL /PRWebLDAP3 in application prweb, the following HTTP methods are uncovered, and accessible: PUT DELETE HEAD OPTIONS TRACE [1/31/24 19:42:30:666 HKT] 00000031 com.ibm.ws.webcontainer.security.ServletStartedListener I CWWKS9122I: For URL /PRWebLDAP3/* in application prweb, the following HTTP methods are uncovered, and accessible: PUT DELETE HEAD OPTIONS TRACE [1/31/24 19:42:30:742 HKT] 00000031 com.ibm.ws.webcontainer.security.ServletStartedListener I CWWKS9122I: For URL /PRWebLDAP3Auth in application prweb, the following HTTP methods are uncovered, and accessible: PUT DELETE HEAD OPTIONS TRACE [1/31/24 19:42:30:816 HKT] 00000031 com.ibm.ws.webcontainer.security.ServletStartedListener I CWWKS9122I: For URL /PRWebLDAP3Auth/* in application prweb, the following HTTP methods are uncovered, and accessible: PUT DELETE HEAD OPTIONS TRACE [1/31/24 19:42:30:890 HKT] 00000031 com.ibm.ws.webcontainer.security.ServletStartedListener I CWWKS9122I: For URL /PRServletContainerAuth/* in application prweb, the following HTTP methods are uncovered, and accessible: PUT DELETE HEAD OPTIONS TRACE [1/31/24 19:42:30:963 HKT] 00000031 com.ibm.ws.webcontainer.security.ServletStartedListener I CWWKS9122I: For URL /PRSOAPServletContainerAuth in application prweb, the following HTTP methods are uncovered, and accessible: GET PUT DELETE HEAD OPTIONS TRACE [1/31/24 19:42:31:040 HKT] 00000031 com.ibm.ws.webcontainer.security.ServletStartedListener I CWWKS9122I: For URL /DiagnosticData in application prweb, the following HTTP methods are uncovered, and accessible: PUT DELETE HEAD OPTIONS TRACE [1/31/24 19:42:37:093 HKT] 00000030 com.pega.pegarules.internal.bootstrap.PRBootstrap Z prbootstrap.properties merged with prbootstrap entries in Data-Admin-System-Settings [1/31/24 19:42:37:094 HKT] 00000030 com.pega.pegarules.internal.bootstrap.PRMiniLoader Z Will load phase 2 bootstrap from Pega-EngineCode:06-02-20 [1/31/24 19:42:37:120 HKT] 00000030 pega.pegarules.boot.internal.extbridge.AppServerBridgeToPega E Problem during method invocation (init) java.lang.NoClassDefFoundError: com.pega.pegarules.internal.bootstrap.BaseLogger
This is DB side error:
Tue Feb 06 17:27:30 2024 06-FEB-2024 17:27:30 * 12560 TNS-12560: TNS:protocol adapter error TNS-00540: SSL protocol adapter failure
Could you please help me find solution.
***Edited by Moderator Rupashree to add Capability tags***
Maantic Inc
IN
@SivaK17078241Can you check wether the connection between pega server apache box and the oracle 11g server details are up to date, which I mean the user id and pwd of db is updated in the pega setupdatabase.properties. Let me know does it work i think password expired.
HSBC
IN
The password was expired and we have generated new db password and updated the same in server.xml file in the app server.
After making the above change, we are getting the above error.
Is there any other additional step, we have to configure in either of the servers?
Updated: 12 Feb 2024 1:20 EST
HSBC
IN
adding more detailed startup logs..
[1/31/24 19:42:13:730 HKT] 00000001 com.ibm.ws.logging.internal.TraceSpecification I TRAS0018I: The trace state has been changed. The new trace state is *=INFO:JMSApi=all:WAS.j2c=all. [1/31/24 19:42:13:756 HKT] 00000001 com.ibm.ws.kernel.launch.internal.FrameworkManager A CWWKE0001I: The server GSR01 has been launched. [1/31/24 19:42:14:729 HKT] 00000025 com.ibm.ws.logging.internal.TraceSpecification I TRAS0018I: The trace state has been changed. The new trace state is *=info:com.ibm.websphere.wim.*=all:com.ibm.ws.security.*=all:com.ibm.ws.webcontainer.security.*=all:com.ibm.ws.wim.*=all:com.ibm.wsspi.wim.*=all. [1/31/24 19:42:14:890 HKT] 00000001 com.ibm.ws.kernel.launch.internal.FrameworkManager I CWWKE0002I: The kernel started after 1.383 seconds [1/31/24 19:42:14:992 HKT] 00000029 com.ibm.ws.kernel.feature.internal.FeatureManager I CWWKF0007I: Feature update started. [1/31/24 19:42:18:141 HKT] 0000001c com.ibm.ws.security.registry.basic.internal.BasicRegistry W CWWKS3107W: Member entry with the name 'admin' for group 'admins' does not match a defined user. [1/31/24 19:42:18:203 HKT] 0000001c com.ibm.ws.security.ready.internal.SecurityReadyServiceImpl I CWWKS0007I: The security service is starting... [1/31/24 19:42:18:642 HKT] 0000001d com.ibm.ws.app.manager.internal.monitor.DropinMonitor A CWWKZ0058I: Monitoring dropins for applications. [1/31/24 19:42:19:292 HKT] 0000001d com.ibm.ws.cache.ServerCache I DYNA1001I: WebSphere Dynamic Cache instance named baseCache initialized successfully. [1/31/24 19:42:19:294 HKT] 0000001d com.ibm.ws.cache.ServerCache I DYNA1071I: The cache provider default is being used. [1/31/24 19:42:19:294 HKT] 0000001d com.ibm.ws.cache.CacheServiceImpl I DYNA1056I: Dynamic Cache (object cache) initialized successfully. [1/31/24 19:42:19:391 HKT] 00000025 com.ibm.ws.ssl.config.WSKeyStore I Successfully loaded default keystore: /opt/IBM/wlp-keystores/hkl.jks of type: JKS [1/31/24 19:42:19:432 HKT] 0000002b com.ibm.ws.tcpchannel.internal.TCPChannel I CWWKO0220I: TCP Channel defaultHttpEndpoint-ssl has stopped listening for requests on host null port 19043. [1/31/24 19:42:20:022 HKT] 0000001c ibm.ws.security.authentication.internal.jaas.JAASServiceImpl I CWWKS1123I: The collective authentication plugin with class name NullCollectiveAuthenticationPlugin has been activated. [1/31/24 19:42:20:527 HKT] 00000031 com.ibm.ws.security.ready.internal.SecurityReadyServiceImpl I CWWKS0008I: The security service is ready. [1/31/24 19:42:20:528 HKT] 00000031 com.ibm.ws.security.token.ltpa.internal.LTPAKeyCreateTask I CWWKS4105I: LTPA configuration is ready after 0.604 seconds. [1/31/24 19:42:20:630 HKT] 0000001c org.apache.cxf.bus.osgi.CXFActivator I Adding the extensions from bundle com.ibm.ws.org.apache.cxf.cxf.rt.ws.addr.2.6.2 (149) [org.apache.cxf.ws.addressing.policy.AddressingAssertionBuilder, org.apache.cxf.ws.addressing.policy.UsingAddressingAssertionBuilder, org.apache.cxf.ws.addressing.policy.AddressingPolicyInterceptorProvider, org.apache.cxf.ws.addressing.impl.AddressingWSDLExtensionLoader, org.apache.cxf.ws.addressing.WSAddressingFeature$WSAddressingFeatureApplier, org.apache.cxf.ws.addressing.MAPAggregator$MAPAggregatorLoader] [1/31/24 19:42:20:631 HKT] 0000001c org.apache.cxf.bus.osgi.CXFActivator I Adding the extensions from bundle com.ibm.ws.org.apache.cxf.cxf.rt.bindings.soap.2.6.2 (153) [org.apache.cxf.binding.soap.SoapBindingFactory, org.apache.cxf.binding.soap.SoapTransportFactory] [1/31/24 19:42:20:632 HKT] 0000001c org.apache.cxf.bus.osgi.CXFActivator I Adding the extensions from bundle com.ibm.ws.org.apache.cxf.cxf.rt.bindings.xml.2.6.2 (159) [org.apache.cxf.binding.xml.XMLBindingFactory, org.apache.cxf.binding.xml.wsdl11.XMLWSDLExtensionLoader] [1/31/24 19:42:20:632 HKT] 0000001c org.apache.cxf.bus.osgi.CXFActivator I Adding the extensions from bundle com.ibm.ws.org.apache.cxf.cxf.rt.frontend.jaxws.2.6.2 (161) [org.apache.cxf.jaxws.context.WebServiceContextResourceResolver] [1/31/24 19:42:20:633 HKT] 0000001c org.apache.cxf.bus.osgi.CXFActivator I Adding the extensions from bundle com.ibm.ws.org.apache.cxf.cxf.rt.management.2.6.2 (163) [org.apache.cxf.management.InstrumentationManager] [1/31/24 19:42:20:633 HKT] 0000001c org.apache.cxf.bus.osgi.CXFActivator I Adding the extensions from bundle com.ibm.ws.org.apache.cxf.cxf.rt.transports.http.2.6.2 (168) [org.apache.cxf.transport.http.HTTPTransportFactory, org.apache.cxf.transport.http.HTTPWSDLExtensionLoader, org.apache.cxf.transport.http.policy.HTTPClientAssertionBuilder, org.apache.cxf.transport.http.policy.HTTPServerAssertionBuilder, org.apache.cxf.transport.http.policy.NoOpPolicyInterceptorProvider] [1/31/24 19:42:20:634 HKT] 0000001c org.apache.cxf.bus.osgi.CXFActivator I Adding the extensions from bundle com.ibm.ws.org.apache.cxf.cxf.rt.ws.policy.2.6.2 (170) [org.apache.cxf.ws.policy.PolicyEngine, org.apache.cxf.policy.PolicyDataEngine, org.apache.cxf.ws.policy.AssertionBuilderRegistry, org.apache.cxf.ws.policy.PolicyInterceptorProviderRegistry, org.apache.cxf.ws.policy.PolicyBuilder, org.apache.cxf.ws.policy.PolicyAnnotationListener, org.apache.cxf.ws.policy.attachment.ServiceModelPolicyProvider, org.apache.cxf.ws.policy.attachment.external.DomainExpressionBuilderRegistry, org.apache.cxf.ws.policy.attachment.external.EndpointReferenceDomainExpressionBuilder, org.apache.cxf.ws.policy.attachment.wsdl11.Wsdl11AttachmentPolicyProvider, org.apache.cxf.ws.policy.mtom.MTOMAssertionBuilder, org.apache.cxf.ws.policy.mtom.MTOMPolicyInterceptorProvider] [1/31/24 19:42:20:635 HKT] 0000001c org.apache.cxf.bus.osgi.CXFActivator I Adding the extensions from bundle com.ibm.ws.wssecurity (181) [com.ibm.ws.wssecurity.WSSecurityPolicyLoader] [1/31/24 19:42:20:636 HKT] 0000001c org.apache.cxf.bus.osgi.CXFActivator I Adding the extensions from bundle com.ibm.ws.org.apache.cxf.ws.security.2.6.2 (182) [org.apache.cxf.ws.security.cache.CacheCleanupListener] [1/31/24 19:42:20:636 HKT] 0000001c org.apache.cxf.bus.osgi.CXFActivator I Adding the extensions from bundle com.ibm.ws.org.apache.cxf.ws.mex.2.6.2 (183) [org.apache.cxf.ws.mex.MEXServerListener] [1/31/24 19:42:21:203 HKT] 0000001c com.ibm.ws.sib.utils.ras.SibMessage I CWSID0108I: JMS server has started. [1/31/24 19:42:21:303 HKT] 0000001c com.ibm.ws.security.jaspi.AuthConfigFactoryWrapper I CWWKS1655I: The default Java Authentication SPI for Containers (JASPIC) AuthConfigFactory class com.ibm.ws.security.jaspi.ProviderRegistry is being used because the Java security property authconfigprovider.factory is not set. [1/31/24 19:42:21:620 HKT] 0000001c com.ibm.ws.security.wim.VMMService I CWIMK0009I: The user registry federation service is ready. [1/31/24 19:42:22:735 HKT] 0000001f com.ibm.ws.security.csiv2.config.ssl.SSLConfig W CWWKS9590W: The TLS_ECDHE_RSA_WITH_AES_256_CBC_SHA384 requested cipher suite appears to have [integrity, confidentiality, establishTrustInTarget, strong, noexport, tls] association options that do not match the specified [integrity, confidentiality, establishTrustInTarget, noexport, tls] supported options and the [integrity, confidentiality] required options. [1/31/24 19:42:22:736 HKT] 0000001f com.ibm.ws.security.csiv2.config.ssl.SSLConfig W CWWKS9590W: The TLS_ECDHE_RSA_WITH_AES_256_GCM_SHA384 requested cipher suite appears to have [integrity, confidentiality, establishTrustInTarget, strong, noexport, tls] association options that do not match the specified [integrity, confidentiality, establishTrustInTarget, noexport, tls] supported options and the [integrity, confidentiality] required options. [1/31/24 19:42:22:736 HKT] 0000001f com.ibm.ws.security.csiv2.config.ssl.SSLConfig W CWWKS9590W: The TLS_ECDHE_RSA_WITH_AES_128_CBC_SHA256 requested cipher suite appears to have [integrity, confidentiality, establishTrustInTarget, strong, noexport, tls] association options that do not match the specified [integrity, confidentiality, establishTrustInTarget, noexport, tls] supported options and the [integrity, confidentiality] required options. [1/31/24 19:42:22:736 HKT] 0000001f com.ibm.ws.security.csiv2.config.ssl.SSLConfig W CWWKS9590W: The TLS_ECDHE_RSA_WITH_AES_128_GCM_SHA256 requested cipher suite appears to have [integrity, confidentiality, establishTrustInTarget, strong, noexport, tls] association options that do not match the specified [integrity, confidentiality, establishTrustInTarget, noexport, tls] supported options and the [integrity, confidentiality] required options. [1/31/24 19:42:22:811 HKT] 0000001f com.ibm.ws.transport.iiop.internal.ORBWrapperInternal A CWWKI0001I: The CORBA name server is now available at corbaloc:iiop:hkl.hc.cloud.hk.hsbc:2809/NameService. [1/31/24 19:42:23:042 HKT] 0000001f WMQ.commonservices.trace I WMQ messaging : ' Proprietary information hidden-p913-L190628'. [1/31/24 19:42:23:504 HKT] 0000002f om.ibm.ws.app.manager.rar.internal.RARApplicationHandlerImpl I J2CA7018I: Installing resource adapter mqJms. [1/31/24 19:42:24:042 HKT] 0000002f org.jboss.weld.Version I WELD-000900: 2.4.8 (Final) [1/31/24 19:42:25:101 HKT] 0000002f com.ibm.ws.session.WASSessionCore I SESN8501I: The session manager did not find a persistent storage location; HttpSession objects will be stored in the local application server's memory. [1/31/24 19:42:26:308 HKT] 0000002f om.ibm.ws.app.manager.rar.internal.RARApplicationHandlerImpl A J2CA7001I: Resource adapter mqJms installed in 2.804 seconds. [1/31/24 19:42:26:312 HKT] 0000002a com.ibm.ws.app.manager.AppMessageHelper I CWWKZ0018I: Starting application prweb. [1/31/24 19:42:26:313 HKT] 0000002a bm.ws.app.manager.war.internal.WARDeployedAppInfoFactoryImpl I CWWKZ0133I: The prweb application at the /opt/IBM/wlp/usr/servers/GSR01/apps/prweb.war location is being expanded to the /opt/IBM/wlp/usr/servers/GSR01/apps/expanded/prweb.war directory. [1/31/24 19:42:26:410 HKT] 00000030 com.ibm.ws.webcontainer.osgi.mbeans.PluginGenerator I SRVE9103I: A configuration file for a web server plugin was automatically generated for this server at /opt/IBM/wlp/usr/servers/GSR01/logs/state/plugin-cfg.xml. [1/31/24 19:42:26:706 HKT] 0000002a com.ibm.ws.classloading.internal.providers.Providers W CWWKL0008W: Application [prweb#prweb.war] is incompatible with the common class loader for library [OracleLib] because they have inconsistent API visibility configurations. Library [OracleLib] is configured with [[spec, ibm-api, api, stable]] and application [prweb#prweb.war] is configured with [[spec, ibm-api, api]]. [1/31/24 19:42:27:152 HKT] 0000002a com.ibm.ws.webcontainer.osgi.webapp.WebGroup I SRVE0169I: Loading Web Module: prweb. [1/31/24 19:42:27:152 HKT] 0000002a com.ibm.ws.webcontainer I SRVE0250I: Web Module prweb has been bound to default_host. [1/31/24 19:42:27:153 HKT] 0000002a com.ibm.ws.http.internal.VirtualHostImpl A CWWKT0016I: Web application available (default_host): http://hkl.hc.cloud.hk.hsbc:19080/prweb/ [1/31/24 19:42:27:177 HKT] 00000031 com.ibm.ws.session.WASSessionCore I SESN0176I: A new session context will be created for application key default_host/prweb [1/31/24 19:42:27:206 HKT] 00000031 com.ibm.ws.util I SESN0172I: The session manager is using the Java default SecureRandom implementation for session ID generation. [1/31/24 19:42:27:220 HKT] 0000002a com.ibm.ws.webcontainer.osgi.mbeans.PluginGenerator I SRVE9103I: A configuration file for a web server plugin was automatically generated for this server at /opt/IBM/wlp/usr/servers/GSR01/logs/state/plugin-cfg.xml. [1/31/24 19:42:27:308 HKT] 00000031 com.ibm.ws.cache.CacheServiceImpl I DYNA1056I: Dynamic Cache (object cache) initialized successfully. [1/31/24 19:42:27:540 HKT] 00000031 com.pega.pegarules.internal.bootstrap.PRBootstrapDataSource Z Loading bootstrap properties from /prbootstrap.properties [1/31/24 19:42:27:545 HKT] 00000031 com.pega.pegarules.internal.bootstrap.SettingReaderJNDI I Could not find java:comp/env/prbootstrap/ in the local JNDI context, skipping prconfig setting lookup [1/31/24 19:42:27:546 HKT] 00000031 com.pega.pegarules.internal.bootstrap.SettingReaderJNDI I Could not find prbootstrap in the local JNDI context, skipping prconfig setting lookup [1/31/24 19:42:27:546 HKT] 00000031 com.pega.pegarules.internal.bootstrap.SettingReaderJNDI I Could not find java:comp/env/prconfig/ in the local JNDI context, skipping prconfig setting lookup [1/31/24 19:42:27:548 HKT] 00000031 com.pega.pegarules.internal.bootstrap.PRBootstrapDataSource Z Bootstrap datatables schema: GSR01PA1 [1/31/24 19:42:27:550 HKT] 00000031 com.ibm.ws.jca.cm.ConnectorService I J2CA8050I: An authentication alias should be used instead of defining a user name and password on dataSource[Oracle]. [1/31/24 19:42:27:737 HKT] 00000031 com.ibm.ws.recoverylog.spi.RecoveryDirectorImpl I CWRLS0010I: Performing recovery processing for local WebSphere server (GSR01). [1/31/24 19:42:27:766 HKT] 00000031 com.ibm.ws.recoverylog.spi.RecoveryDirectorImpl I CWRLS0012I: All persistent services have been directed to perform recovery processing for this WebSphere server (GSR01). [1/31/24 19:42:27:766 HKT] 0000005a com.ibm.tx.jta.impl.RecoveryManager I WTRN0135I: Transaction service recovering no transactions. [1/31/24 19:42:28:121 HKT] 00000031 com.ibm.ws.rsadapter.impl.DatabaseHelper I DSRA8203I: Database product name : Oracle [1/31/24 19:42:28:122 HKT] 00000031 com.ibm.ws.rsadapter.impl.DatabaseHelper I DSRA8204I: Database product version : Oracle Database 11g Enterprise Edition Release Proprietary information hidden.0 - 64bit Production With the Partitioning, Real Application Clusters, Automatic Storage Management, OLAP, Data Mining and Real Application Testing options [1/31/24 19:42:28:122 HKT] 00000031 com.ibm.ws.rsadapter.impl.DatabaseHelper I DSRA8205I: JDBC driver name : Oracle JDBC driver [1/31/24 19:42:28:122 HKT] 00000031 com.ibm.ws.rsadapter.impl.DatabaseHelper I DSRA8206I: JDBC driver version : Proprietary information hidden.0 [1/31/24 19:42:28:462 HKT] 00000031 com.pega.pegarules.internal.bootstrap.PRBootstrapDataSource Z Archive version [0 ] [1/31/24 19:42:28:462 HKT] 00000031 com.pega.pegarules.internal.bootstrap.PRBootstrap Z Engine schema defined in allclasses: null [1/31/24 19:42:28:463 HKT] 00000031 com.pega.pegarules.internal.bootstrap.SettingReaderJNDI I Could not find java:comp/env/prconfig/ in the local JNDI context, skipping prconfig setting lookup [1/31/24 19:42:28:463 HKT] 00000031 com.pega.pegarules.internal.bootstrap.PRBootstrap Z Engine classes schema: GSR01PA1 [1/31/24 19:42:28:463 HKT] 00000031 com.pega.pegarules.internal.bootstrap.PRBootstrap Z Assembled classes schema: GSR01PA1 [1/31/24 19:42:28:463 HKT] 00000031 com.pega.pegarules.internal.bootstrap.PRBootstrap Z prbootstrap.properties merged with prbootstrap entries in Data-Admin-System-Settings [1/31/24 19:42:28:464 HKT] 00000031 com.pega.pegarules.internal.bootstrap.PRMiniLoader Z Will load phase 2 bootstrap from Pega-EngineCode:06-02-20 [1/31/24 19:42:28:524 HKT] 00000031 pega.pegarules.boot.internal.extbridge.AppServerBridgeToPega E Problem during method invocation (contextInitialized) java.lang.NoClassDefFoundError: com.pega.pegarules.internal.bootstrap.BaseLogger at com.pega.pegarules.internal.bootstrap.phase2.PRBootstrapImpl.<clinit>(PRBootstrapImpl.java:184) at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method) at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:90) at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:55) at java.lang.reflect.Method.invoke(Method.java:508) at com.pega.pegarules.internal.bootstrap.PRBootstrap.checkForStartup(PRBootstrap.java:685) at com.pega.pegarules.internal.bootstrap.PRBootstrap.invokeMethodPropagatingThrowable(PRBootstrap.java:408) at com.pega.pegarules.boot.internal.extbridge.AppServerBridgeToPega.invokeMethodPropagatingThrowable(AppServerBridgeToPega.java:224) at com.pega.pegarules.boot.internal.extbridge.AppServerBridgeToPega.invokeMethod(AppServerBridgeToPega.java:273) at com.pega.pegarules.internal.web.servlet.WebAppLifeCycleListenerBoot.contextInitialized(WebAppLifeCycleListenerBoot.java:92) at com.ibm.ws.webcontainer.webapp.WebApp.notifyServletContextCreated(WebApp.java:2437) at com.ibm.ws.webcontainer31.osgi.webapp.WebApp31.notifyServletContextCreated(WebApp31.java:514) at com.ibm.ws.webcontainer.webapp.WebApp.initialize(WebApp.java:1041) at com.ibm.ws.webcontainer.webapp.WebApp.initialize(WebApp.java:6683) at com.ibm.ws.webcontainer.osgi.DynamicVirtualHost.startWebApp(DynamicVirtualHost.java:470) at com.ibm.ws.webcontainer.osgi.DynamicVirtualHost.startWebApplication(DynamicVirtualHost.java:465) at com.ibm.ws.webcontainer.osgi.WebContainer.startWebApplication(WebContainer.java:1179) at com.ibm.ws.webcontainer.osgi.WebContainer.access$100(WebContainer.java:110) at com.ibm.ws.webcontainer.osgi.WebContainer$3.run(WebContainer.java:976) at com.ibm.ws.threading.internal.ExecutorServiceImpl$RunnableWrapper.run(ExecutorServiceImpl.java:239) at java.util.concurrent.Executors$RunnableAdapter.call(Executors.java:522) at java.util.concurrent.FutureTask.run(FutureTask.java:277) at java.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1160) at java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:635) at java.lang.Thread.run(Thread.java:822) Caused by: java.lang.ClassNotFoundException: com.pega.pegarules.internal.bootstrap.BaseLogger at com.pega.pegarules.internal.bootstrap.PRMiniLoader.loadClass(PRMiniLoader.java:388) at java.lang.ClassLoader.loadClass(ClassLoader.java:872) ... 25 more
Updated: 12 Feb 2024 6:28 EST
Maantic Inc
IN
@SivaK17078241TLS_ECDHE_RSA_WITH_AES_256_CBC_SHA384 have the mq or any certs been updated as well ? its coming in logs SSLConfig issue, mostly its called cipher spec/suite issue when there is a cert mismatch. Can you check in that avenue as well for expired or updated certs .
-
Review Cipher Suite Configuration:
- Check the cipher suite configuration in your IBM WebSphere Application Server. Ensure that the cipher suites specified in the configuration match the requirements of your application and meet security standards.
-
Update Cipher Suite Configuration:
- If necessary, update the WebSphere SSL/TLS configuration to include or exclude specific cipher suites. Make sure that the supported cipher suites align with the requirements of your application.
-
Verify TLS Protocol Version:
- Ensure that the TLS protocol version used by your application and server is supported by both. Consider adjusting the TLS protocol version if needed.
-
Check Application Code:
@SivaK17078241TLS_ECDHE_RSA_WITH_AES_256_CBC_SHA384 have the mq or any certs been updated as well ? its coming in logs SSLConfig issue, mostly its called cipher spec/suite issue when there is a cert mismatch. Can you check in that avenue as well for expired or updated certs .
-
Review Cipher Suite Configuration:
- Check the cipher suite configuration in your IBM WebSphere Application Server. Ensure that the cipher suites specified in the configuration match the requirements of your application and meet security standards.
-
Update Cipher Suite Configuration:
- If necessary, update the WebSphere SSL/TLS configuration to include or exclude specific cipher suites. Make sure that the supported cipher suites align with the requirements of your application.
-
Verify TLS Protocol Version:
- Ensure that the TLS protocol version used by your application and server is supported by both. Consider adjusting the TLS protocol version if needed.
-
Check Application Code:
- Review your application code to ensure that it is not explicitly requesting an unsupported or incompatible cipher suite. If possible, align your application's TLS configuration with the server's.
-
Update IBM WebSphere Version:
- If you are using an older version of IBM WebSphere, consider updating to a newer version that may have improved TLS support and compatibility.
-
Check for IBM WebSphere Fix Packs:
- Check for any available fix packs or updates for IBM WebSphere that address TLS-related issues. Applying the latest fixes can resolve known problems.
-
Review IBM Documentation:
- Refer to the IBM WebSphere Application Server documentation for your specific version. The documentation often provides guidance on configuring SSL/TLS, including cipher suites and protocols.
-
Engage IBM Support:
- If the issue persists and you are unable to resolve it, consider engaging IBM support. They can provide specific assistance based on your environment and configuration.
-
Consider Security Policies:
- Ensure that any security policies or guidelines in your organization are considered when configuring SSL/TLS in WebSphere.