Question
Deloitte
IN
Last activity: 18 Mar 2024 12:45 EDT
Unable to Interrogate Banker Insight Application
Hi Team,
I am not able to interrogate Banker Insight application. While taking the control only the window control is coming.
Also for login and cancel button the control is coming at other region instead of the button area.
Please let me know if any pre requisites required for the same.
***Edited by Moderator Marije to change type from Pega Academy to Product; update capability tags***
Pegasystems Inc.
GB
@ThomasSasnett is this something you could help with?
Pegasystems Inc.
US
@AshishG16863345 I think you may have some sort of environmental issue. I would probably need to see your machine in order to come up with any ideas. If you have any security software that can be potentially blocking Pega Robotics, that might be a cause. As long as you are running a local version of the application and not launching it via some container or remotely via Citrix, it should be working. I would suggest you open a support request as it sounds like you may have some unique setup I have not encountered before.
Blueshield
IN
@AshishG16863345 can you give me the link where the Banker insight application was downloaded
Pegasystems Inc.
US
@GayathriB16923768 It is located in the installation folder.
C:\Program Files (x86)\Pegasystems\Pega Robot Studio v22\Extra Resources\Sample applications
Blueshield
IN
@ThomasSasnett hi Thomas thanks for the quick reply I couldn't find the Banker Insight application inside Installation folder. Please find the screenshot attached.
Pegasystems Inc.
US
@GayathriB16923768 Check out the post below. One of the comments lists where you might get these in the training materials if you are using an older version.
https://support.pega.com/question/pega-robot-studio-v22-training