Question
Infosys Ltd
CA
Last activity: 5 Aug 2019 8:10 EDT
Unable to find Phones and Tablets groups - Customer Decision Hub -Pega Decisioning Consultant Training
As part of the given exercise ( Customer Decision Hub in the Pega Decisioning Consultant training ), I tried to access the Phones and Tablets groups in the Sales business issues in the hierarchy which was supposedly already created with 2 properties Price and Cost.
I am supposed to add 2 propositions, iPhone and Galaxy to the existing Phones group. But I could not find either of the groups Phones or Tablets. So I tried adding a group called Phones to the Sales business issue, it says created but neither does it show up in the hierarchy later after saving, nor do I have the opportunity to add properties called Price and Cost. I presume the 2 groups should have already existed. Did I miss locating them? Please help. Unable to proceed in creating Strategy Canvas.
Thanks
Nalini