Hi @SyedQayamHussainA16740370

Please go through below pega discussion,

https://support.pega.com/discussion/how-discard-and-clean-other-develop…

if the lock release is not available from the action menu and we don't have database access.

In that case, we can just get a pzInsKey from the query runner, and we can delete the checkout rule from the table. CheckOut rule has different pzInsKey.

For Example, we can use below query in the query runner.

Create Temp Activity and By using the method: Obj-Delete-By-Handle and Then we can delete the checkout rule from the table.

select pzinskey, pyrulename, pyruleset from {CLASS:Rule-Obj-Report-Definition} where pyrulename='pzShowTraceOpenRule'

or

select pzinskey, pyrulename, pyruleset from rules.pr4_rule where pyrulename='pzShowTraceOpenRule'

Thanks,

Ashok 

@SyedQayamHussainA16740370  

I recently encountered the same issue. Please try the following steps:

1. Log in to the operator account. If you’re unsure of the credentials, reset them.

2. Go to Bulk Actions (the blue tick icon near the search bar).

3. Check for any Check-Out Rules and discard them.

4. Log back in with the operator account and attempt to delete the operator again.