Question
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Ernst & Young LLP
US
Last activity: 28 Aug 2018 15:36 EDT
Rule Check out Failed
Hi ,I'm Trying to Checkout a Rule , Pega is not allowing me to do that. It say's that Rule set is locked , Please save it into the Unlocked Rule set Version. However , The Rule set is not locked and "Allow rule check out option was enabled for my Operator ID" instance. I have resolved this issue before by clearing my Browser cache , but some times still it reappear's even after that.
***Edited by Moderator Marissa to update categories***
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Pegasystems Inc.
US
Can you run Tracer to review where it is failing and see the associated data?
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Pegasystems Inc.
US
Also you can open the Ruleset version > Security tab > Use Check Out(checkbox should be enabled)
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Ernst & Young LLP
US
It is enabled.
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Ernst & Young LLP
US
I'm not able to see the checkout option at all.
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Pegasystems Inc.
US
What do you see on the Clipboard for pxRequestor.pyAllowRuleCheckOut?
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Ernst & Young LLP
US
It is set to true.
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Pegasystems Inc.
US
I'm not sure why it is not working then. Let's see if anyone else has seen this and responds.
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Pegasystems Inc.
US
You can click on the lock icon to see the specific message related to the current status of the rule.