Question
Ernst & Young LLP
US
Last activity: 28 Aug 2018 15:36 EDT
Rule Check out Failed
Hi ,I'm Trying to Checkout a Rule , Pega is not allowing me to do that. It say's that Rule set is locked , Please save it into the Unlocked Rule set Version. However , The Rule set is not locked and "Allow rule check out option was enabled for my Operator ID" instance. I have resolved this issue before by clearing my Browser cache , but some times still it reappear's even after that.
***Edited by Moderator Marissa to update categories***
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Pegasystems Inc.
US
Can you run Tracer to review where it is failing and see the associated data?
Pegasystems Inc.
US
Also you can open the Ruleset version > Security tab > Use Check Out(checkbox should be enabled)
Ernst & Young LLP
US
It is enabled.
Ernst & Young LLP
US
I'm not able to see the checkout option at all.
Pegasystems Inc.
US
What do you see on the Clipboard for pxRequestor.pyAllowRuleCheckOut?
Ernst & Young LLP
US
It is set to true.
Pegasystems Inc.
US
I'm not sure why it is not working then. Let's see if anyone else has seen this and responds.
Pegasystems Inc.
US
You can click on the lock icon to see the specific message related to the current status of the rule.