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Question

 Mayank Verma (_MayankV5)
Sopra Steria

Sopra Steria
IN
_MayankV5 Member since 2015 1 post
Sopra Steria
Posted: Mar 15, 2017
Last activity: Mar 16, 2018
Posted: 15 Mar 2017 3:05 EDT
Last activity: 16 Mar 2018 19:46 EDT
Closed

Unable to Access

Hi,

I am getting following error while accessing the PEGA trial URL-

"The request did not go through. You might not be a valid user on this system. Please use Platform Trial to signup for your personal trial."

Please assist me.

Thanks,

Mayank


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Low-Code App Development

Posted: 7 years ago
Posted: 15 Mar 2017 9:27 EDT
Vijay Amanchi (VijayAmanchi)
PEGA
Senior Manager, Application Development
Pegasystems Inc.
US

Hi Mayank,

Have you signed up for trials more than once using different email ids? Each environment is provisioned for a specific user and it wont work for others. If you have more than one trial instance setup, please try opening them in a different browser session so that there wont be a conflict. Hope this helps.

Thanks

Vijay

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