Question
Scotiabank
CA
Last activity: 12 Oct 2017 9:54 EDT
tracing requestor from SMA
I am trying to launch the tracer from SMA after selecting a browser requestor (see attachment)
I am getting the following error. We are running PRPC 7.2 on JBoss 6.4. It seems to happen nly on Chrome and not IE
| Status | fail |
| Message | There has been an issue; please consult your system administrator |
| Operator ID | |
| Requestor ID | H89ABCC1C2F4B27E9863FA4BBD039D1C4 |
| Timestamp | Wed Oct 11 09:55:00 EDT 2017 |
| Engine Version | PegaRULES 7.20 ML0 (coreAssemblyCached_72_868) |
Accepted Solution
Updated: 12 Oct 2017 1:10 EDT
Pegasystems Inc.
IN
Hi Saurabh,
SMA is only supported in IE till Pega V7.2.
Please refer the below article :
Regards,
Vikash
Pegasystems Inc.
IN
Hi Saurabh,
Below link might help:
https://community.pega.com/support/support-articles/not-able-open-remote-tracer-sma
Regards,
Vikash
Accepted Solution
Updated: 12 Oct 2017 1:10 EDT
Pegasystems Inc.
IN
Hi Saurabh,
SMA is only supported in IE till Pega V7.2.
Please refer the below article :
Regards,
Vikash
Accenture Australia Ltd
AU
SMA won't work on chrome. Can you try this in IE? Also, when you trace what error you see in logs? Share the configuration of prmbeans.prop file.