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Question

 Chandrasivam Suren (ChandrasivamS16862260)
Google

Google
AU
ChandrasivamS16862260 Member since 2023 2 posts
Google
Posted: Nov 28, 2022
Last activity: Nov 30, 2022
Posted: 28 Nov 2022 22:49 EST
Last activity: 30 Nov 2022 4:21 EST
Closed
Solved

System offline - PDC NABCBP_CR72773

System offline for nabcbp-cdh-dt1. no nodes appear to be available.

 

could you please bring this system up?

***Edited by Moderator: Pooja Gadige to add capability tag***
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Pega Diagnostic Center
System Administration

Accepted Solution

Posted: 2 years ago
Updated: 1 year ago
Posted: 29 Nov 2022 7:17 EST
Updated: 30 Nov 2022 4:21 EST
Marije Schillern (MarijeSchillern)
MOD
Senior Knowledge Management Specialist
Pegasystems Inc.
GB

@surec  you appear to be requesting help from our Cloud team for an environment.  The Pega Support Center is not the right method to make this change request as this is a Pega Community user forum, not the Global Client Support center. 

Please use the MSP to log a Cloud ticket.

Processes for system management are documented in the How to Get Support documentation.

Please see section How can I initiate a change in my Pega Cloud environment?

Cloud-specific documentation: 

Managing your environments in My Pega Cloud portal

Review My Pega Cloud portal self-service functionality

Non-production environment restarts

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