Question
MOD.
GB
Last activity: 10 Oct 2019 10:14 EDT
System Architect Essentials 8.1
Section 8 (exercise). The credentials provided to start the exercise are invalid. Please advise!!
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Pegasystems Inc.
US
Is this issue w/ the cloud-based system, or the VM?
eddie
EY GDS
IN
cloud based exercise system is not working throwing message "the information you entered was not recognized" when we try to login.
please resolve this issue because many are facing the same issue.
Pegasystems Inc.
US
I cannot seem to reproduce this error. I am able to successfully login using the credentials provided in the exercise: author_cm@gogoroad / rules
What is the server number for your system? Look in the URL, the first part is paex, then 2 numbers, followed by a dash. For example, paex33-ap.pegacloud.io
eddie
EY GDS
IN
have a look at this
MOD.
GB
The server number is 33. A colleague of mine had the same issue and has now been resolved via this community hub. It was something to do with the image being corrupt and had to reset the exercise system? I still get the incorrect credentials error and am unable to continue with my studies. Your assistance would be welcome.
MOD.
GB
As an additional note. I have tried to access exercise location using Chrome, Safari etc.. Still not working.
EY GDS
IN
hey enroll to below course and try using exercise system given in that course it's working
"SYSTEM ARCHITECT ESSENTIALS EXERCISE UPDATE"
DeepVision
UA
Also had the problem with first exercise (Case Management) in the System Architect Essentials course. Enrolling to the https://academy.pega.com/library/83/system-architect-essentials-exercise-update course helped. This course contains only fixed exercises.
Thanks for help.
Pegasystems Inc.
US
at the bottom of the login screen is a TENANT NAME:
tell me what the name of your system is and I will look into this issue for you
eddie