Submiting local action when no assignment present
Hi!
I have a case with only one assignment and a lot of subcases being launched under it.
Case has some local actions, when i try to submit local action system throws message: The Operation completed successfully, but returned no content
because there is no assignment to return from local action.
I tried to override standard submit button with a combination of Show Review Harness and custom save. It nearly works, but current problem is that validation doesnt work.
What is a clean way to submit local action in this cituation or how to make validation work?
Steps to reproduce:
1) Create simple case with one assignment
2) Add case wide local action to this case
3) Run case
4) Complete assingment
5) Invoke local action
6) Submit local action
7) Observe message
Pegasystems Inc.
IN
Hi Andrey, Good Morning!
- Is there any post activity configured to the local flow action?
- if yes, could you please delete & test the behavior
- Could you also please try disabling the option 'Look for an assignment to perform' for the local flow action & configure the option 'If an assignment is not being performed' to Show Harness --> Confirm
Configuring custom buttons with onClick event to launch harness would render harness even if errors present on screen. (validations fail in this use case as you mentioned)
- so could you please try enabling the button only when there are no errors on Primary page allowing the user to hit submit.
Please share your thoughts/observations, Thank you!
psahukaru
Pegasystems Inc.
JP
it seems that you are trying to execute a local flow action against a case which has reached the end of its flow execution, and it is not usual. Can you explain a bit more about why you have to configure the case in such away?
Sberbank
RU
Chunzhi, you are right, case has reached it's flow execution, but it's not resolved as has some opened subcases.
I do not see any problem to call local action in such a case (also didn't observe any limitation in pega help).
In my situation we have major case (considered as some sort of container) which will be automatically resolved when it's all childs resolved.