I am trying to configuring the case life cycle in the Case management. While adding the step, unable to see the smart shape like (collect information,send Email ...)option. on click of Form step it is defaults to collect information but not showing the other options in Pega 8.7 personal edition. please refer the screen shot.
attached the expected outcome.
***Edited by Moderator: Pooja Gadige to change category from General to Product, add product details tag, add capability tag***