We want to use starting evidence and propensity within offers. We have offers that we use in combination with a adaptive models. The fields remain empty after we put in the numbers. It seems to correlate with the smooth propensity calculation. Can anyone tell us what we are doing wrong?
Also, where in the adaptive model rule can we do the smooth calculation? We cannot find it anywhere.
Are you using NBA Designer or a custom decision strategy? Also, when you say the field remains empty, are you referring to the strategy results after running the strategy or do you mean on the Action rule itself?
@SethRobinson The fields remain empty in the offer rule itself after i check in a offer. It does not give any validation error. It let's met check in the rule and after i close the rule and reopen it, the fields are empty again. Is this a bug?
Posted: 2 years ago
Posted: 18 Aug 2021 13:38 EDT
Chris Hellewell (hellc)
Fellow, Software Architect, Next Best Action