Socket Timeout Exception
Hi All,
I am getting a socket timeout Exception more frequently. I understand my Service and connector exceeding threshold value. Lets say my Threshold value is 10000 and it takes 40000 or more. What causes this to occur? why my service and connectors exceeding threshold. What is the reason? I want to know on which circumstances the exceed will happen ? Give your thoughts.
Thanks
Vinoth
Pegasystems Inc.
US
sockert timeout can due to many reasons, application code, networking, service implementation to name a few. Please provide details:
1. Pega version
2. Type of connectors (e.g., SOAP, REST) - any customization.
3. Endpoint details (e.g., 3rd party or hosted by another Pega server).
4. Environment details: are there any changes in application server/JDK/configuration recently that could potentially contribute the increasing frequency of timeout.
5. Pega alert/rules logs.
6. Any recent system load changes?
Pegasystems Inc.
IN
Hi,
If you are using pega as a service then try to find out which activities are being performed by the service.If the cascading activites responds slowly then response of the service is also slow.
If pega is being used as a connector then check with the external service which responds slowly.
Thanks, Abhinav