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Question

 Nisarg Kothari (NisargK7)
Morgan Stanley

Morgan Stanley
IN
NisargK7 Member since 2016 10 posts
Morgan Stanley
Posted: Jul 6, 2017
Last activity: Jul 19, 2017
Posted: 6 Jul 2017 0:45 EDT
Last activity: 19 Jul 2017 12:26 EDT
Closed

Smart Feedback Failing

Hi,

I am trying to use the smart feedback component (https://pdn.pega.com/exchange/components/smart-feedback) in my Pega 7.2.2 application.

I am getting the below exceptions :

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Hi,

I am trying to use the smart feedback component (https://pdn.pega.com/exchange/components/smart-feedback) in my Pega 7.2.2 application.

I am getting the below exceptions :

2017-07-06 00:32:17,395 [STANDARD, eon_id=845] [ STANDARD] [ ] [ DLM:01.01.01] (agment.WorkFormStandard.Stream) ERROR dlm-workflow.webfarm-dev.ms.com| Section 'WorkFormStandard' execution error on page 'pyDisplayHarness' of class 'Data-Portal'.
com.pega.pegarules.pub.runtime.IndeterminateConditionalException: Executable.evaluateWhen-FUAFailed
at com.pega.pegarules.session.internal.mgmt.Executable.evaluateWhen(Executable.java:4295)
at com.pega.pegarules.session.internal.mgmt.Executable.invokeWhen(Executable.java:10685)
at com.pega.pegarules.session.internal.mgmt.Executable.invokeWhen(Executable.java:10649)
at com.pegarules.generated.html_fragment.ra_stream_workformstandard_249b5b67f53657a062e1950cae5636f3.execute(ra_stream_workformstandard_249b5b67f53657a062e1950cae5636f3.java:106)
at com.pega.pegarules.session.internal.mgmt.StreamBuilderTools.appendStreamKeepProperties(StreamBuilderTools.java:733)
at com.pega.pegarules.session.internal.mgmt.autostreams.IncludeStreamRuntime.getStream(IncludeStreamRuntime.java:332)
at com.pega.pegarules.session.internal.mgmt.autostreams.IncludeStreamRuntime.emitIncludeStreamReference(IncludeStreamRuntime.java:252)
at com.pega.pegarules.session.internal.mgmt.autostreams.AutoStreamRuntimeImpl.emitIncludeStreamReference(AutoStreamRuntimeImpl.java:363)

On debugging, I found that the html fragment workformstandard in Pega-SmartFeedback ruleset is trying to call a when rule named pzHasStaticContentJSOptimization that does not exist.

Please provide a fix for this.

Regards,

Nisarg

***Updated by moderator: Lochan to remove proprietary information***


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Low-Code App Development
User Experience

Posted: 7 years ago
Posted: 6 Jul 2017 0:46 EDT
Nisarg Kothari (NisargK7)
Morgan Stanley

Morgan Stanley
IN
Caused by: com.pega.pegarules.pub.generator.RuleNotFoundException: Failed to find a 'RULE-OBJ-WHEN' with the name 'PZHASSTATICCONTENTJSOPTIMIZATION' that applies to 'Data-Portal'; no rules with this name were found in the rulebase.
at com.pega.pegarules.generation.internal.vtable.ruleres.VirtualTableResolver.checkCandidateList(VirtualTableResolver.java:691)
at com.pega.pegarules.generation.internal.vtable.ruleres.VirtualTableResolver.resolveRule(VirtualTableResolver.java:150)
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Posted: 7 years ago
Posted: 11 Jul 2017 0:25 EDT
Nisarg Kothari (NisargK7)
Morgan Stanley

Morgan Stanley
IN

I could find out the place where this when rule is called from.

It is the html fragment rule named WorkformStandard that has the below code. The rule is final and hence cannot be modified.


<pega:when name="pzHasStaticContentJSOptimization">
 <!-- have optimization -->
</pega:when>

 

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Posted: 7 years ago
Posted: 18 Jul 2017 9:54 EDT
Sreekar Vitta (vitts1)
PEGA
Manager, Case Management
Pegasystems Inc.
IN

There was an update missing on the Pega Exchange regarding this known issue and it was updated now. Could you please download the latest file from the Pega Exchange again and see if everything is good?

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