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Question

 Anurag Mishra (AM@90) HCL Technologies
HCL Technologies
IN
AM@90 Member since 2020 2 posts
HCL Technologies
Posted: May 18, 2022
Last activity: May 24, 2022
Posted: 18 May 2022 4:21 EDT
Last activity: 24 May 2022 6:08 EDT
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Solved

SLA Notification to End User

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Hi Everyone,

Is this possible in Pega to make the recipient inbox mail attribute yellow for high importance mail triggered from SLA Notification activity ??

Please find the attachment for the refernce.

 

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Regards,

Anurag Mishra


***Edited by Moderator Marije to change type from Pega Academy to Product, added Product details and Capability tags****
Pega Platform Email Case Management System Administration User Experience

Accepted Solution

Posted: 1 year ago
Updated: 1 year ago
Posted: 19 May 2022 1:01 EDT
Updated: 24 May 2022 6:08 EDT
sai ganesh goud nagula (Sai Ganesh) Eclatprime Digital Private Limited Associate Director
Eclatprime Digital Private Limited
IN
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Hi @AM@90, Not possible

We'd prefer it if you saw us at our best.

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