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Question

 Shipeng Tian (Shipeng_Tian)
MBAFC
Developer
MBAFC
CN
Shipeng_Tian Member since 2014 26 posts
MBAFC
Posted: Mar 18, 2020
Last activity: Jun 14, 2021
Posted: 18 Mar 2020 10:53 EDT
Last activity: 14 Jun 2021 7:38 EDT
Closed

Send Email Smart Shape with attachment by setting use field

There are several attachment in the work. (e.g file_a, file_b).  

I want to use the send email smart shape to send an email to customer with attachment file_a.

I try to configure as follow:

include attachments > Choose attachments > Field.

What I should set for the field?

 

***Edited by Moderator Marissa to update platform capability tags****

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Case Management

  • Subrahmanyam Agastya Abhinay Uge Prateek Singh
Posted: 4 years ago
Updated: 3 years ago
Posted: 18 Mar 2020 12:09 EDT
Updated: 14 Jun 2021 7:38 EDT
Pavan Kalyan Kanaparthi (kanap2)
PEGA
Senior System Architect
Pegasystems Inc.
IN

I think you need to mention the property which holds the pzinskey of the attachment.

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Posted: 4 years ago
Updated: 3 years ago
Posted: 19 Mar 2020 22:53 EDT
Updated: 14 Jun 2021 7:38 EDT
Pavan Kalyan Kanaparthi (kanap2)
PEGA
Senior System Architect
Pegasystems Inc.
IN

Not sure if it is taking the pzInsKey, but I have created a property for the type as Attachment as tried to include it in the field of the email, it's working.

Please find the below screenshot for the property details.

attachment

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