Send EMail shape gives error when Email address is selected with correspondence type as Attach and Hold
Hi all,
I am using a Send Email shape to send an email to a particular email address. I am using the option 'Send to Email Address' for this.
I don''t want to actually send the mail, it should just get attached to the case. So in correspondence rule I have mentioned after create 'Attach and Hold'.
I have not configured any email account etc, as I dont want to send actual mail but just want to attach it to case.
When running the case, Pega tries to send actual mail and gives error as
Error sending email:
** Caught com.sun.mail.util.MailConnectException, Couldn't connect to host, port: XYZ.com, 25; timeout 60000
Complete logs
Hi all,
I am using a Send Email shape to send an email to a particular email address. I am using the option 'Send to Email Address' for this.
I don''t want to actually send the mail, it should just get attached to the case. So in correspondence rule I have mentioned after create 'Attach and Hold'.
I have not configured any email account etc, as I dont want to send actual mail but just want to attach it to case.
When running the case, Pega tries to send actual mail and gives error as
Error sending email:
** Caught com.sun.mail.util.MailConnectException, Couldn't connect to host, port: XYZ.com, 25; timeout 60000
Complete logs