Segment creation, Customer_id
Hello could you please help me in following issue:
I have customer database in Pega Markting with following structure:
Customer_ID (unique), User_ID, Project, Email, metric1
1A, 1, A, Proprietary information hidden, 20
2A, 2, A, Proprietary information hidden, 30
3A, 3, A, Proprietary information hidden, 40
1B, 1, B, Proprietary information hidden, 120
2B, 2, B, Proprietary information hidden, 130
3B, 3, B, Proprietary information hidden, 140
So I need select following emails to send campaign: those emails that are in project B but exclude emails that have metric1<25 in project A. Output should be Proprietary information hidden, Proprietary information hidden.
How I can create such segment in Pega Marketing?
Thank you!
Pegasystems Inc.
GB
Hi, given the criteria above, woundnt Proprietary information hidden also be selected as it's in project B?
Aside from this logic issue, the rule form based segment option would allow you to specify this criteria which could be written
Critera , Condition
A , Project=B
B, Project=A
C, Metric < 25
logic = A and not ( B and C )
Wargaming.net
BY
Thank you for reply. The idea is how to select based on emails not customer_id.
Answering your question: no, Proprietary information hidden shouldn't be selected as "those emails that are in project B" gives us Proprietary information hidden, Proprietary information hidden, Proprietary information hidden, "emails that have metric1<25 in project A" gives us Proprietary information hidden and "those emails that are in project B but exclude emails that have metric1<25 in project A" gives us 2@gmail.com,3@gmail.com.
Your solution: "B and C" gives us Proprietary information hidden, "not ( B and C )" gives us Proprietary information hidden, Proprietary information hidden, Proprietary information hidden, Proprietary information hidden, Proprietary information hidden, "A and not ( B and C )" gives us Proprietary information hidden, Proprietary information hidden, Proprietary information hidden
Correct me if I'm wrong.
Thank you!
Pegasystems Inc.
IN
Try creating a report definition with the required filtering criteria. It will give you the list of email id.
Then use the output to set your email receipient criteria.