I am doing the SA mission in the academy and when doing the search duplicate case module I realized the pop up for when the system find a duplicate case do not have a resolve button to resolve-duplicated the case, the only options are cancel and ignore.

I did everything correct in the exercise but i find the pop up a little bit confusing and not at all what the theory module teched me. 

So I was wondering if there are some additional configurations to do or anything I have missed.

The prints are attached below