Question
HCL
AU
Last activity: 28 Jun 2019 0:00 EDT
Duplicate Case Search Questions
how duplicate search effects the cases that are archived?
also if we have a huge case data how do duplicate search performs?
does it effect performance on both scenarios?
***Edited by Moderator Marissa to move from Pega Academy to Pega Support Community; update platform capability tags***
Pegasystems Inc.
IN
Duplicate search doesn't include archived cases. Search happens only on the instances in the database.
HCL
AU
Thanks Vijay,
the question is still pending elaborating a little more below(does it effect performance on both scenarios?),
but a duplicate search through a million or more cases will have effect on server?
Pegasystems Inc.
IN
Hello Vamsi,
The effect shouldn't be substantial since the index are created for that purpose.
Do you observe any performance issue? Let us know to understand this better.
Thank you,
Pawan