Attch PDF for Duplicate cases
My requirement is If a customer submits multiple requests for the same vehicle, but for slightly different locations, the application should identify the new case as a duplicate case.
I am trying to attach the Document for the duplicate cases.
The document/PDF is getting created if there is no duplicate case, but the document is not getting generated for duplicates cases Can someone please suggest, PFA and please let me know
***Edited by Moderator: Pallavi to update platform capability tags***