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Question

 Rajendra Lavu (Raja Lavu)
OCBC
Associate Vice President
OCBC
IN
Raja Lavu Member since 2015 2 posts
OCBC
Posted: Apr 5, 2017
Last activity: Apr 6, 2017
Posted: 5 Apr 2017 7:22 EDT
Last activity: 6 Apr 2017 4:36 EDT
Closed

SA-25217-Blank screen is displayed after clicking on close icon on tab [PRPC 6.2]

Hi,

Facing the same issue in 6.2 version, Is there any hotfix available for 6.2 version?

SA-25217 - Blank screen is displayed after clicking on close icon on tab

***Updated by moderator: Lochan to add Categories; edit title***

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User Experience

Posted: 7 years ago
Posted: 5 Apr 2017 19:35 EDT
Susan Liu (SusanLiu_GCS)
PEGA
Senior Principal Engineer, Technical Support, Runtime Engine
Pegasystems Inc.
US

Hi Rajendra,

SA-25217 is for Pega 7.1.6. 

I did a search and found out that there was a HFix-21975 (display a blank screen on click of close) which was for PRPC 6.3 sp1. 

If there is no HFix for PRPC 6.2, you can raise a SR to port the HFix.

Thanks,

Susan

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Posted: 7 years ago
Updated: 7 years ago
Posted: 6 Apr 2017 4:32 EDT
Updated: 6 Apr 2017 4:36 EDT
Lochana Durgada Vijayakumar (Lochan_DV)
PEGA
Senior Manager, Knowledge Management
Pegasystems Inc.
IN

Hi Rajendra,

Do let us know if the above replies help and the SR number if you end up creating an SR to get the HFix. We will tag that to your post above and continue to track it for you!

Thank you,

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