Runtime cannot be started with no package loaded
For some reasons the Pega Robotic Runtime 19.1 is throwing an error "Runtime cannot be started with no package loaded" although the package is available on the server.
The Runtime is able to pull the list of packages and present a screen with the list of packages to choose from. However, when you select a package from the list it throws an error "Runtime cannot be started with no package loaded."
Thank you for your help.
***Edited by Moderator Marissa to update platform capability tags***
Accepted Solution
Contra Costa County
US
Our issue is resolved. It appears that the deployed package and run time have different version. So we have to update the run time.
Thank you.
Pegasystems Inc.
US
Are you Pega Loader to start the runtime? Was the deployed package version built in the same Studio version as the running runtime version?
American Family Insurance Group
US
We are having the same issue. We are migrating from the 8.0 to 19.1 Can you help? we are using the Pega.loader and rebuilt the solution in Studio with the new plug in and deployed to robot manager and package server successfully.
Pegasystems Inc.
US
Please see the responses in this post https://collaborate.pega.com/question/pega-robot-runtime-not-able-load-package. We will be releasing a fix for this soon, but in the meantime this is the workaround.
Accepted Solution
Contra Costa County
US
Our issue is resolved. It appears that the deployed package and run time have different version. So we have to update the run time.
Thank you.