Question
Contractor
NL
Last activity: 6 Nov 2018 20:02 EST
Robotics Runtime not loading
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Accepted Solution
Pegasystems Inc.
US
I believe I misspoke in my last message. It is disabled via the CommonConfig.xml in %ProgramData%\OpenSpan.
<ServerConfiguration tenant="TenantName">
<Servers>
<Server name="Config" baseURL="https://omc.openspan.com/" enabled="False" proxyAddress=""/>
<Server name="Intelligence" baseURL="example.url.com" enabled="" proxyAddress=""/>
<Server name="ADFS" baseURL="adfs.openspan.com" enabled="False" proxyAddress=""/>
</Servers>
</ServerConfiguration>
Pegasystems Inc.
US
Have you registered for OMC (it would have been arranged via your EM)? If so, you'll need to have received your tenant and connection information from support once you have purchased or provided your own security certificate. If you are not using OMC, then it sounds like you have installed Runtime with OMC enabled. If that's the case, it can be disabled in the config file. Please attach your RuntimeConfig.xml and I can tell you what to turn off.
IBM
IN
Hi Sasnt,
Can you please tell the syntax that will be required for the change in the RuntimeConfig.XML file. Do we need to make change in the
<!-- If CanRunMultiplePackages is false and multiple packages are assigned in OMC the user will be prompted for which package to load. -->
<!-- If CanRunMultiplePackages is true all packages assigned in OMC will be loaded by Runtime. -->
<add key="CanRunMultiplePackages" value="false" />
Thanks & Regards,
Vaibhav Sharma
Accepted Solution
Pegasystems Inc.
US
I believe I misspoke in my last message. It is disabled via the CommonConfig.xml in %ProgramData%\OpenSpan.
<ServerConfiguration tenant="TenantName">
<Servers>
<Server name="Config" baseURL="https://omc.openspan.com/" enabled="False" proxyAddress=""/>
<Server name="Intelligence" baseURL="example.url.com" enabled="" proxyAddress=""/>
<Server name="ADFS" baseURL="adfs.openspan.com" enabled="False" proxyAddress=""/>
</Servers>
</ServerConfiguration>
Pegasystems Inc.
US
Please see the responses above. The server connectivity is disabled (or enabled in the CommonConfig.xml). I misspoke in my response to you.
Pegasystems Inc.
US
Registering as a robot involves running a solution set up for RPA. The registration is specific to the solution you run. So while your VM will get registered as an Operator no matter which RPA solution you run, the assignment to a WorkGroup is controlled by the solution you are running.
Updated: 16 Apr 2017 17:23 EDT
Virtusa IT Consulting
AE
Can you tell us the PRPC version you are using? a hotfix pack is needed to be installed according to your PRPC version to let RPA work.