The Rule Instances are not visible whereas if we open the rules from Ruleset Version its visible in that case,why?
Have moved a Ruleset Version ABCInt:01-01-01 from dev to other environment by creating a product rule, now if I open the ruleset from Records>Sysadmin>Rulesets>ABCInt then i am able to see all the integration rules present in it but if try to search for that particular rule its not visible. Even if i go and search that Connect Rule under Connect-Rest no results are found.One small observation i noticed is that in Dev the product that i created the app context was automatically taken as:ABCFWIntegration:01.01.50 but to the other environment where i have moved this rule this application version is only present till ABCFWIntegration:01.01.40.So Is that the reason?why the rules are not present properly?
Attaching SS for reference
Maantic Inc
IN
Is it a new ruleset that is moved to higher environment? Did you add the ruleset version instance in the product rule? Also ABCFWIntegration:01.01.50 needs to be present in the target environment.
Updated: 11 Nov 2024 10:56 EST
Cognizant
IN
@SohamM95 yes its a new Ruleset that is moved to higher environment and yes i have added its instance in product and no ABCFWIntegration:01.01.50 is not present in higher environment.However if I try to search any of the given rules in the ruleset I get no results eventhough i am able to open them from the ruleset version.
Please find the product file,Rules moved to higher environment and the Connect -Rest instances screenshot.
Maantic Inc
IN
Its a versioning issue, even if the rules are present they're not available on runtime. Please check the application version pointed to in the higher version. If its fine then you need to move ABCFWIntegration:01.01.50 to the higher environment.