@srinivasp16904829 Sure, I found the following info at the FAQ's for my software page (linked above in previous reply)
Q Why can't I see a product my organization licensed?
If you think your company is entitled to a product that does not appear in My Software, enter a support request with Pega Support. This link will allow you to create a request; in doing so please select ‘For something I need’. Please provide the contract number and the list of products/versions you are looking to download.