Question
Ricoh USA
US
Last activity: 9 Sep 2024 11:03 EDT
Request for information - Database upgrade procedure
Hi,
I would like to understand the procedure for upgrading the PegaDatabase. Our application is on Pega Cloud and we are using the Pega cloud database (PostgreSQL database). Is there any documentation available regarding the PegaDatabase upgrade? Does Pega Support team perform this database upgrade?
Thank you!
Accepted Solution
Updated: 9 Sep 2024 16:32 EDT
Pegasystems Inc.
GB
For upgrading the PegaDatabase on Pega Cloud, the Pega Support team handles the database upgrade process. Pega Cloud ensures that your database is kept up-to-date with the latest security, performance benefits, service enhancements, and new capabilities. The infrastructure updates, including database upgrades, are zero-downtime and do not change the Pega software running in the Pega Cloud environment. For more detailed information, you can refer to the Pega Cloud documentation or contact Pega Support for specific guidance and assistance regarding your database upgrade.
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How Pega keeps your environment current > Infrastructure updates
What is the process to upgrade my Pega Cloud environment?
Ricoh USA
US
@MarijeSchillern Thank you for the information.