Question
AIG American General
IN
Last activity: 4 Apr 2022 4:08 EDT
Records are populating only when tracer gets turned on
Hi,
we have configured a button to display result in the harness .onclick of button ,results of a table grid sourced from a page list are displayed only when tracer is enabled and the same click if the tracer is disabled then the results are not displayed. Can anyone know the fix for it?
Note- we recently upgraded from pega5.5 to v 7.4
***Edited by Moderator Marije to add Capability tags***
Pegasystems Inc.
GB
@NagiredlaRakeshR I do not recognize the error message.
Are you using out of the box 'Search' functionality?
Would you be able to attach a screenshot illustrating the error?
What configuration did you change for Search nodes? What does your Search Landing Page show (is search up-to-date?). Please see the question from a previous post here.
How is the 'Search' button configured?
Please see the changes in Search listed here.
Can you provide the full log error extract that you see in PegaRULES/pegaALERT logs at the time the user sees the error?
AIG American General
IN
@MarijeSchillern we have configured a button to display result in the harness .onclick of button ,results of a table grid sourced from a page list are displayed only when tracer is enabled and the same click if the tracer is disabled then the results are not displayed